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Feature request / Bug report

Acrobat Reader for Android: Viewing PDFs

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PDF does not open when firewall blocks internet connection

When WiFi or Mobile Data is on, Acrobat Reader tries to connect to ec2*.compute.azonaws.com. My firewall blocks this connection (why would Acrobat reader need Internet to view a simple PDF?!). Then the loading screen hangs and the PDF does not open.

If I turn off WiFi and Mobile data everything works... but it is very tedious to turn it off every time only to view a PDF!

I'm using the app version 18.3.1.208062 on Android 8

6 votes

Anonymous shared this idea · Oct 17, 2018 · Report… · Admin →

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Anonymous commented · June 8, 2020 4:21 PM · Report

I am experiencing similar problems. My problem involves poor internet signal. My documents emailed by businesses to me are not accessible and these companies are not getting my business because they use Adobe.

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