Faulting module name: ntdll.dll, version: 10.0.18362.657, time stamp: 0x832e7bce
Faulting application name: Acrobat.exe, version: 20.6.20034.39303, time stamp: 0x5e39df26
Faulting module name: ntdll.dll, version: 10.0.18362.657, time stamp: 0x832e7bce
Exception code: 0xc0000374
Fault offset: 0x000df95d
Faulting process ID: 0x5f44
Faulting application start time: 0x01d5f2eb9b01820c
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 29b772e2-b2c3-4a06-869d-8cf313958ab4
Faulting package full name:
Faulting package-relative application ID:
It is happening regularlly.
System info:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 32-bit
Outlook Version: Outlook 2016 32-bit
Available Physical Memory: 4194303 KB
Available Virtual Memory: 3606016 KB
BIOS Version: FUJ - 11900000
Default Browser:
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)
Display Detail:
Screen Width: 1920
Screen Height: 1080
Number of Monitors: 2
Number of Mouse Buttons: 16
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: NVIDIA Quadro P620
Version: 23.21.13.9077
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:22
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:20
Locale: English (United Kingdom)
Monitor:
Name: NVIDIA Quadro P620
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.18363
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 158 Stepping 9 GenuineIntel ~3000 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: JR-PC16
Temporary Directory: C:\Users\james\AppData\Local\Temp\
Time Zone: GMT Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 4194176 KB
User Name: James
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plugins\Annots.api
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:30
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plugins\EScript.api
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:30
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plugins\IA32.api
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:30
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plugins\PDDom.api
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:30
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Updater.api
Version: 20.6.20034.366983
Creation Date: 2020/02/04
Creation Time: 22:21:30