My money back please
Are you serious. I did your free trial for less than an hour to see if it even would work for my file that I needed and sure enough it did not and you charged me a whopping $9.99. We you bet I want my money back for your so called free trial. In fact I would like an additional $50 for putting me through this. In case you cant find me on email@example.com try firstname.lastname@example.org. not to mention you have no complaint system readily available. Just a feedback for bugs and you charge this much?