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Acrobat Reader for Android: General Troubleshooting/Other

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Letras e numeros ficam omitidos ao abrir documentos enviados pelo banco CGD

Todos os emails que recebo do banco CGD, ficam com as letras e números omitidos no sistema Android One UI 8.5 Android 16 versão do Adobe reader 26.7.1.47181

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Emanuel Sedas shared this idea  ·   ·  Report…  ·  Admin →
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  • Hellen charless commented  ·   ·  Report

    Olá! Obrigado por informar o problema. Pelo que descreve, os emails do banco CGD estão a apresentar letras e números omitidos no Android com One UI 8.5, Android 16 e Adobe Acrobat Reader 26.7.1.47181.
    Parece ser um problema de compatibilidade ou de renderização do conteúdo/PDF nessa combinação de versões. Recomendo verificar se o Adobe Acrobat Reader está atualizado e, se possível, testar o mesmo email/PDF noutro dispositivo ou aplicação para confirmar se o problema ocorre apenas no Android.
    Se o problema continuar, seria útil enviar um exemplo do documento afetado e indicar o modelo do dispositivo para que a causa possa ser investigada.

  • Emanuel Sedas commented  ·   ·  Report

    The bug is froma adobe, with other pdf readers in the same phone the document open perfectly
    I reported this several months to Adobe, the software updated 3 ou 4 times since that.. but the problem still

  • Emily Turner commented  ·   ·  Report

    This sounds like a frustrating compatibility or rendering issue, especially if the documents display correctly elsewhere. Since it seems specific to Android One UI 8.5 and the current Adobe Reader version, checking the same PDF in another viewer could help determine whether the problem is with the document itself or Adobe’s rendering. Hopefully the developers can reproduce the issue and provide a fix in a future update.