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How did you deal with the growing number of support requests? Did you try hiring or did you immediately go for automation? I'm curious to kn

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Maksim Lenivenko shared this idea · Sep 24, 2025 · Report… · Admin →

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Dmitriy Makuha commented · September 24, 2025 12:48 PM · Report

At one point, our team struggled with optimizing support requests — the volume kept growing, and hiring more people didn’t make sense financially. I started exploring automation and AI options, but most services sounded like vague promises. Eventually, I discovered https://www.noralogix.com/ , and it felt different: clear, practical applications of AI aimed at real business challenges. It showed me that smart solutions don’t have to be overwhelming to be effective.

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