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51 results found

  1. Reusable templates disappear

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Timothy,
    Are you still experiencing this issue?

    Regards,
    Adobe Sign Team

  2. My templates keep disappearing from document cloud

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Charles,
    Are you still experiencing this issue? If so, please provide details, such as, user account and the browser details.

    Regards,
    Adobe Sign Team

  3. Let the app stay on up to 10 minutes

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Abiodun,
    Just a follow up to the previous response, are you still experiencing this issue? if so, please provide additional information to the question posted in the previous comment.

    Regards,
    Adobe Sign Team

  4. Poor process

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Lateefah,
    As a follow up to the previous request, will you be able to provide us with additional information on your workflow so we could help clarify any issue you might have had with the free trial.

    Regards,
    Adobe Sign Team

  5. Fehler in Sign

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    Please try to clear your browser cookies, exit the browser and launch it again. If this does not help, please provide us with additional information or a screenshot showing the issue that you are experiencing.

    Regards,
    Adobe Sign Team

  6. UI Bug - agreements not scrollable

    1 vote

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    1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Tom,
    Are you still experiencing this issue?

    If so, please try these steps:
    Select 'Documents' at home page, on left panel select 'In Progress' then mouseover on the agreement table, you should be able to scroll. Clicking on the 'RECIPIENTS' column header will sort the list.

    Regards,
    Acrobat Web - Sign Team

  7. Confusing Sender Pre-Fill Setup

    2 votes

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    Resolved  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Oliver,
    We would like to follow up on this issue, have you had a chance to try the steps noted in the previous post? Please reach out to us if the solution that we provided earlier did not work.

    Regards,
    Acrobat Web - Sign Team

  8. Horrible product horrible experience

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Marina,

    Have you gotten your issues resolved? If not, please respond to this post with additional details.

    Regards,
    Acrobat Web - Sign Team

  9. I can't get it to load

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Krystal,

    We would like to ask if you could provide us with additional details to further investigate the issue that you experienced. Please provide the steps that you performed.

    Regards,
    Acrobat Web - Sign Team.

  10. Less is more. I can't find or store anything the way I need to anymore.

    1 vote

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    2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Heather,
    We hope that the information that we provided in the previous response helped in resolving the issues that you were facing. If not, please reach out to us with additional information.

    Regards,
    Acrobat Web - Sign Team

  11. Not good product or support

    5 votes

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    Resolved  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    We have not heard back from you, and would like to follow up on this issue. Have you gotten the issue that you were facing resolved? If not, please share additional information.

    Regards,
    Acrobat Web - Sign Team

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