Less is more. I can't find or store anything the way I need to anymore.
I don't know why these changes are being made but I can no longer delete files, I can't move completed files to a folder, I can't find the files I sent for signature anymore, I can't save the signed pdfs to my computer. This program was difficult to navigate at first but now it's worse than ever.
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AdminLucia (Admin, Adobe) commented
Hi Heather,
We hope that the information that we provided in the previous response helped in resolving the issues that you were facing. If not, please reach out to us with additional information.Regards,
Acrobat Web - Sign Team -
Admingunderwa (Admin, Adobe) commented
Hi Heather,
Thank you for the feedback. To move PDF files:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click Your Documents in the left hand panel, the list of all files will be displayed
4) Hover the cursor on the file you want to move, a checkbox will be displayed
5) Select the checkbox, a right hand panel will be displayed with the option moveTo check your agreements that are out for signature:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click In Progress in the left hand panel, the list of all agreements that have been sent for signature will be displayedTo save a signed agreement to your computer:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click Completed in the left hand panel, the list of all agreements that have been completed will be displayed
4) Select the agreement you want to save, a right hand panel will be displayed with the option Download PDFWe do not provide the option to delete an agreement but you can hide it which will remove it from your view. To hide an agreement:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click All agreements in the left hand panel, the list of all agreements will be displayed
4) Select the agreement you want to delete, a right hand panel will be displayed with the option HidePlease feel free to write back if you still face issues.
Regards,
Acrobat Web - Sign Team