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Settings and activity

103 results found

  1. cannorrt ever sign in no matter what so credit card stays here with me./over and over again

    2 votes
    Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    AdminRavi (Admin, Adobe) commented  · 

    Hi,

    Are you getting this error while signing in Acrobat application or while signing on adobe.com?
    Can you please share a screen shot of error/dialog you are getting on signing.

  2. Inability to unsubscribe

    2 votes
    3 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    AdminRavi (Admin, Adobe) commented  · 

    Hi,

    Thanks for sharing your perspective on this.
    You can any time discontinue your subscription from https://accounts.adobe.com/ or by contacting adobe support.
    We don't unsubscribe user on uninstall as user may want to use the product on a different machine. Unsubscribing user on uninstall would mean that user have to purchase a new subscription again if he want to use it on a different machine.

    Regards
    Ravi

  3. expired trial

    4 votes
    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    AdminRavi (Admin, Adobe) commented  · 

    Hi,

    Thanks for your feedback. We have taken a note of your suggestion and will try to improve Acrobat behavior for you in this regard.

    Thanks.

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