Inability to unsubscribe
My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.
To Cancel Acrobat subscription, see if this helps : https://helpx.adobe.com/in/document-cloud/kb/cancel-subscription-acrobat-online-services-dr.html
I agree. I am not going to pay for something I don't even have installed. I live pay check to pay check and 15.00 is alot of money. Remove my information, immediately.
I wish to unsubscribe i have been trying for days and I will pay for anything. You have made is almost impossible to unsubscribe
AdminRavi (Admin, Adobe) commented
Thanks for sharing your perspective on this.
You can any time discontinue your subscription from https://accounts.adobe.com/ or by contacting adobe support.
We don't unsubscribe user on uninstall as user may want to use the product on a different machine. Unsubscribing user on uninstall would mean that user have to purchase a new subscription again if he want to use it on a different machine.