Adobe DC Freezes when opens/signs into CC
Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.
CC is up to date
Running on MAC OS 10.11.6 (el capitan)
Connor
shared this idea
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Anonymous
commented
I have the same issue. Noticed this problem was from 2017. Great Work not fixing this problem in 4 years. Keep up the good work Adobe!
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Anders
commented
I di have the same problem. Any solution to it?
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AdminRavi
(Admin, Adobe)
commented
Hi,
Apologies that Acrobat is not working out for you. Can you please share the following log files from your machine to help analyze the issue you are facing. These files would be present at "~/Library/Logs/" folder on your Mac.
oobelib.log
amt3.log
pdapp.logRegards