Skip to content

Settings and activity

2 results found

  1. 28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi All,

    We are sorry for the inconvenience caused to you. Requesting you to please provide the below details :

    1. Do you see the sign in dialog with any PDF file or with specific PDF file?
    2. Can you please share a snapshot of the sign in dialog being displayed to you?

    Regards,
    Sandeep

    An error occurred while saving the comment
    MrMattiPants commented  · 

    I work as a Systems Administrator and from experience, the Users I Support have regularly shared similar experiences with me, regarding Adobe Acrobat DC Pro repeatedly asking for a Login. And when it isn't asking for a Login, it's requesting a Verification Code.

    This seems to be related to the method in which Adobe Caches Login/Session Data.
    There is also the Two Computer Limitation on concurrent Login Sessions. That completely needs to go, as it shouldn't matter how many concurrent Login Sessions a User has, especially if the License is supposedly attached to the User's Adobe ID (Email Address), as opposed to the Computer itself (as it used to be with Serial Numbers, in Version XI and prior).

    We also have a large number of users working from Home, via Remote Desktop Services, due to the Pandemic. We have Four Load Balanced Remote Desktop Session Hosts/Servers, yet we don't use Roaming Profiles and management isn't going to implement it, simply for Adobe. As a result, our Remote Users are being asked to Login again, just about every time they Log into Adobe Acrobat Pro from the Remote Desktop Environment.

    In comparison, I also pay for a Microsoft Office 365 License, which is also attached to my Email Address and yet I can initiate an Unlimited number of Login Sessions, from an Unlimited number of Computers.

  2. 47 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    MrMattiPants commented  · 

    I agree with "Anonymous" that the Default Icon Color should be Red, as it always has been. Honestly, it should have never been changed and had it never been changed, it wouldn't be an issue. However, since it was changed, you now have users who are going to complain about the fact that it was changed back. Therefore, my suggestion was simply to give users the option to use the Black/Blue Icon, if they do not prefer the Default Red Color.

    Regardless, I have gone ahead and Created my own Adobe Acrobat Icons, which I thought I would share with those who prefer one Icon Version/Color over another. Therefore, you can find your Icon of choice (Red, Blue or Black) in my Github Repository, which I will include the Links to, below. I have also included the Original Vector Art Files, in SVG Format, for those who prefer to design their own.

    Github Repository - Adobe Acrobat Icons:
    https://github.com/mrmattipants/AdobeAcrobatIcons

    Adobe Acrobat - Red Icon:
    https://raw.githubusercontent.com/mrmattipants/AdobeAcrobatIcons/main/ICO/Red/Adobe_Red.ico

    Adobe Acrobat - Blue Icon:
    https://raw.githubusercontent.com/mrmattipants/AdobeAcrobatIcons/main/ICO/Blue/Adobe_Blue.ico

    Adobe Acrobat - Black Icon:
    https://raw.githubusercontent.com/mrmattipants/AdobeAcrobatIcons/main/ICO/Black/Adobe_Black.ico

    An error occurred while saving the comment
    MrMattiPants commented  · 

    Why not just include the Red and the Black (or Dark/Navy Blue) Versions of the "Adobe Acrobat Pro" Icons with the "Acrobat.exe" File, to make everyone happy?
    While many people seem to have complained about the Change from the Red to the Black/Blue Icon, simply because they have become accustomed to the Red Icon, I Support a large number of Users, who are currently working from a Remote Desktop Connection, which has both "Adobe Acrobat Reader DC" and "Adobe Acrobat Pro DC" Installed.
    Changing it from Red to Black has allowed our Users to differentiate between the two. Since you've changed it back to Red, Users are having trouble telling the Difference between them, once again.