Settings and activity
3 results found
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2 votes
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3 votesRyan Shubert supported this idea ·
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6 votes
Hi Ryan,
Thanks for reporting the issue and apologies for the inconvenience caused.
We have been working on this and let you know once we plan to deliver the fix.Regards,
ArvindAn error occurred while saving the comment Ryan Shubert commentedA quick update, this problem for the most part has dissappeared.
The Adobe PDF Review initator's are using Adobe Acrobat Pro: Version 2022.003.20310.
The Reviews continue to be hosted on our SharePoint in a public Document Library and reviewers can get/publish comments mostly without issue.
Occasionally we have people using Adobe on a Mac (most of are users are Windows based) who report having issues.
Found a fix here:
https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-cannot-connect-to-the-review-server-13-107-136-9/td-p/12039117
In Adobe:
(1) Clear remembered account information...
Adobe Acrobat Pro DC > Preferences > Security > Adobe Experience Manager Document Security > Clear remembered account information...
(2) Reset Internet Explorer Settings
Adobe Acrobat Pro DC > Preferences > Internet > Internet Settings...
Internet Properties > Advanced > Reset Internet Explorer settings > Reset... > Reset