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  1. 2 votes

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    1 comment  ·  Acrobat Web » Reviews  ·  Admin →
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    Ryan Shubert commented  · 

    Found a fix here:
    https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-cannot-connect-to-the-review-server-13-107-136-9/td-p/12039117

    In Adobe:
    (1) Clear remembered account information...

    Adobe Acrobat Pro DC > Preferences > Security > Adobe Experience Manager Document Security > Clear remembered account information...

    (2) Reset Internet Explorer Settings

    Adobe Acrobat Pro DC > Preferences > Internet > Internet Settings...

    Internet Properties > Advanced > Reset Internet Explorer settings > Reset... > Reset

  2. 3 votes

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    1 comment  ·  Acrobat Web » Reviews  ·  Admin →
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    Ryan Shubert supported this idea  · 
  3. 6 votes

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    Hi Ryan,

    Thanks for reporting the issue and apologies for the inconvenience caused.
    We have been working on this and let you know once we plan to deliver the fix.

    Regards,
    Arvind

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    Ryan Shubert commented  · 

    A quick update, this problem for the most part has dissappeared.

    The Adobe PDF Review initator's are using Adobe Acrobat Pro: Version 2022.003.20310.

    The Reviews continue to be hosted on our SharePoint in a public Document Library and reviewers can get/publish comments mostly without issue.

    Occasionally we have people using Adobe on a Mac (most of are users are Windows based) who report having issues.