Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. 2 votes

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  2. It deleted my important folder name cor pulmonale… worst app

    I have took many scans n named that folder as cor pulmonale in adobe scanner but this scanner is totally waste because it deleted my folder automaticallyy .. worst app

    1 vote

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  3. So wird das nichts!!!!!!!

    Ich versuche jetzt schon zum 7. mal meine Zahlungsdaten zu aktualisieren um den Betrag abbuchen zu lassen. Es kommt immer die Meldung das es bearbeitet wird und dann passiert nichts. So geht das jetzt schon fast 3Monate. Jetzt wollte ich PayPal nutzen aber denkste wieder läuft es ins Leere. Nun hab ich die Nase voll und nutze ein anderes Programm!!!!!!!!!!

    0 votes

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    Hi Uwe,


    Thanks for reaching out to us and apology for any inconvenience caused. To further assist you, can you please provide screenshot for the error you are facing?


    Regards,

    Shweta

  4. 1 vote

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  5. Capitalistic Pirates

    You are g-d criminals...I thought I was signing up for a monthly plan but, come to find out, it's annual. Since it's an annual plan (that is paid in monthly installments...convenient and sneaky of you to do it that way instead of being transparent, by the way), I then have an exorbitant cancellation fee. The worst capitalist pirates I have ever encountered. 10/10 will not recommend anyone to subscribe to anything by you unless they read every tiny asterisked footnote.

    1 vote

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  6. How to Remove 7z Sheet Password Protected?

    Most powerful utility to quickly recover/remove 7zip file passwords is this eSoftTols 7z Password Recovery software. It has the most powerful techniques to make a quick recovery of lost 7z file password files such as:- Mask attack, Dictionary attack, & Brute force attack. Users can take help of this software and with its provided recovery techniques to retrieve passwords of all characters combinations like- numerics, english and non english. Also, it is able to recover any short or long length password without any kind of problem and limitation.

    https://www.7zunlocker.com/

    1 vote

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    Hi,

    Thank you for contacting us. Can you please apprise us with the more information if you are facing any issues while using Acrobat experience ?

    Thanks,

    Harshpreet

  7. Unable to share multiple files

    'Select files to share' doesn't display any of the files I've uploaded and commented on

    1 vote

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  8. Shared documents, especially forms, should be editable by other users

    Sharing documents via Document cloud should allow for other users to EDIT the document along with comments. It makes no sense to share a document that can only have edits which come back to the original person that have to be typed by the original personal. The "approval" workflow has to allow for a reviewer to make changes on the document. PARTICULARLY FOR FILLABLE FORMS that are shared.

    1 vote

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    Hi Jesse,

    Thank you for your feedback. We appreciate your taking out the time to make us better. This feature is not supported yet. We would be reviewing your request internally. 


    Thanks,

    Harshpreet

  9. misleidende tekst

    zeer misleidend om aan een gratis proefversie een abonnement te hangen. Net als die krantenverkopers die altijd op straat staan.
    Gelukkig heb ik tijd voor een andere optie.

    1 vote

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  10. Take away your cancelationfee

    **** your cancel-fee. Did my 14 days trial for a 1 time signing and then i forgot it ofc. That you put it on a annual plan with monthly pay with a cancel fee on 810kr (89$) is just ******* evil. Like my ******* ADD-diagnose dont cost me enough as it is. Thanks. But no thanks, will never use your **** again. I know its my responsibilty to read and remember everything, but set it as a monthly plan so you just have to pay 10-20 bucks when you forget instead of a ******* 100$. But hey, you got to…

    1 vote

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  11. How to open 7z file password?

    In the event that you can attempt to open 7z file password.you can utilize 7z Password Recovery Software. This tool can simply approach to ensure your password with the assistance of Dictionary Attack,Mask Attack, and Brute Force Attack. This tool has many features to help us to open 7z file password without losing internal data like copy to clipboard, support ANSI and UNICODE. It supports all window editions like XP,7,8,10 and onward.
    Read More:- https://www.esofttools.com/blog/how-to-open-password-protected-7zip-file/

    1 vote

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  12. Massage

    Massage

    1 vote

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  13. Adobe DC PRO & Standard DC download fix

    Adobe DC PRO is what I signed up and subscribed for, yet just bought a new lapto, went to do the install & instead of DC PRO, I received plain standard ADOBE DC ? ,, Also the printer driver wasn't and isn't included automatically during the install process so the customers manually has to install like now, I have found myself attempting to do same to resolve this ongoing apparent issue with your software. Yes I am trying the repair installation hopeful it will resolve itself, doubtful though due to the need to give instructions to customers seeking resolution to…

    1 vote

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  14. How to Backup Yahoo Emails

    Yahoo Backup Tool saves all of your Yahoo mailbox contents to your local drive without losing any data. This software allows users to save Yahoo emails as PDF, EML, MBOX, OST, CSV, DOC, and more formats. Yahoo mail may also be backed up to Gmail, Office 365, AOL, Thunderbird, IMAP, Hotmail, and other email clients.
    Visit: https://www.msoutlookhelp.com/yahoo-backup/

    1 vote

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  15. unhappy with new version

    you could fix it so it shows who has viewed who is done like it used to show. really sucks now

    1 vote

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  16. people

    Why did you remove the option of seeing when someone has accessed the file.

    1 vote

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  17. Quick import of comments into InDesign

    It would be really nice if there was a button to "Import PDF comments in the InDesign document" directly from the document cloud review link.

    Please, and thank you!

    1 vote

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  18. General feedback

    What a bunch of garbage. What a terrible product.

    1 vote

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    Hi Patrick,

    Thanks for reaching out to us and apology for any inconvenience caused. Could you please provide more details on what experience issues you are facing while using acrobat web?

    Regards,
    Shweta

  19. 0/10 dont buy

    0/10 - So difficult to use, locks you into an online version of pdf editor. literally usless for working on site. cannot figure out how to access the actual pdf editor without it trying to send me to a website. have to cancel payments and choose another product. useless.

    1 vote

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    Hi Lukice Fryer, 

    We apologize that our service did not satisfy your expectations. We would appreciate if you can share below details to improve the experience:
    - Issue you are facing while using the product.
    - Workflow / steps to repro issue

    Regards,
    Harshpreet

  20. Improvement needs

    The login requires entering the password twice which is unusual.
    Most importantly the back button at the top left corner requires you login again. Every time. With passwords required twice. This MUST change.
    It requires 6 clicks to ultimately get to a template. This is so lame.
    The formatting enlarges at the final send screen and doesn’t adjust.
    I could go on but these are the biggest hassle.

    1 vote

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    Hi David,

    W.R.T. password required twice, is it once for Acrobat Web https://documentcloud.adobe.com and once for Adobe Sign mobile app (as mentioned in your other post)? We will look into improving the experience.

    Could you please provide more details for the other issues?

    • 6 clicks to get to a template: is it regarding the navigation from Home page to the template Actions like “Use Template” in Documents page?
    • The formatting enlarges: is it the screen after you send for signature? Could you please share a screenshot?

    If you have other suggestions/feedback, we’d like to hear from you.

    Thank you,
    Adobe Sign Team

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