Settings and activity
76 results found
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2 votes
An error occurred while saving the comment -
6 votes
An error occurred while saving the comment 
AdminBhawna Arora
(Admin, Adobe)
commented
Hi Nicole,
Thanks for writing to us. We are glad to announce that we have shipped the fix for the same as a part of feature enhancement of Quick Tools.
Please upgrade to latest Acrobat and you can move Quick tools anywhere in the Acrobat. Please refer to the screenshot for quick reference.
Best,
Bhawna. -
3 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi David,
Thanks for your feedback, In Acrobat Pro, you can customize this experience by retaining your last settings(Closed All tools tab) from Menu > Preferences > Documents > Restore Last view settings when reopening documents.
However, this preference is not available in Reader.
Best,
Bhawna. -
3 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi William,
Thanks for sharing the feedback! We are aligned to your issue but notable part here is, tutorials are one time activity for newly onboarded members in Reader across different megaverbs and tools.
However, in case you want to skip those, just press Esc key.
Please share screenshot for login disappeared part.
Best,
Bhawna. -
5 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Trace,
Thanks for writing to us!
Hand tool can be accessed from Quick tool bar as shared in screenshot attaches. You can click on select and choose your selection tool accordingly.
Best,
Bhawna. -
12 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Nancy,
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file
In case any of your critical workflows are impacted, and you have the option to switch back to the old UI from the “Menu” on the top left corner on windows, and View Menu on MacOS.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases !
Thanks,
Bhawna. -
2 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Pier,
Is this the same file being opened in 4 different tabs? If yes, these might be copies.
As a workaround, you can open files in different sessions by sliding the tab out of acrobat.
Hope this helps.
Best,
Bhawna.An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Pier,
Thanks for your query!
Can you please be specific which tabs you want to disable?-Bhawna.
-
13 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file
We would also like to highlight that we have exhaustively tested these changes with users over the past 12 months, keenly monitoring user behaviour & addressing top user issues before gradually rolling out the new interface to the Acrobat user base.
A point to note is that as we made these changes in the interface, we have tried to ensure all tools & features that are currently supported, retain their familiar functionalities and workflows as they did in the previous version. We are committed to address any gaps or issues reported by users related to any break in current workflows in all our past & upcoming releases. In case any of your current workflows are not functioning as expected, do share it with us on this thread, and we will address them with the highest priority..
In case any of your critical workflows are impacted, and you have the option to switch back to the old UI from the “Menu” on the top left corner on windows, and View Menu on MacOS.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases !
-
4 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
prima facie - Can you please be specific which shortcut/hotkey has not been retained along with the acrobat version where it was present/not present.
Also, please share what shortcut do you expect here? We will take it ahead.
Thanks for writing to us!
Best,
Bhawna. -
2 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Melih
Thanks for your query however to note here, this is a paid feature available in Adobe Acrobat.
Please upgrade as per convenience.
Best,
Bhawna. -
1 vote
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Erin,
Thanks for writing to us! We always look forward to provide bug free experience of Acrobat.
It would be really helpful if you can share what workflow you are performing on Acrobat, and is this still an issue for you?
Best,
Bhawna. -
1 vote
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarize you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases !
-
5 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file.
Thank you once again for your feedback, and do look forward to our upcoming releases !
-
1 vote
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Sue,
You can enable the Javascript by default from Preferences under Hamburger menu. Simply, go to Javascript inside preferences and enable "Enable Acrobat Javascript".
Best,
Bhawna. -
2 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Anke,
Thanks for you writing to us! Your feedback is important to us.
To increase the reading vicinity of document, we have come up with Quick toolbar which can be moved within the area(including magnetic area - outside document), vertically.
Additionally, this toolbar can be moved to the desired area from now onwards. Please refer to screenshot for quick reference.
Best,
Bhawna. -
11 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file
We would also like to highlight that we have exhaustively tested these changes with users over the past 12 months, keenly monitoring user behaviour & addressing top user issues before gradually rolling out the new interface to the Acrobat user base.
A point to note is that as we made these changes in the interface, we have tried to ensure all tools & features that are currently supported, retain their familiar functionalities and workflows as they did in the previous version. We are committed to address any gaps or issues reported by users related to any break in current workflows in all our past & upcoming releases. In case any of your current workflows are not functioning as expected, do share it with us on this thread, and we will address them with the highest priority..
In case any of your critical workflows are impacted, and you have the option to switch back to the old UI from the “Menu” on the top left corner on windows, and View Menu on MacOS.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases
-
1 vote
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Karolina,
We resonate with the problem you face, however we are glad to announce that we have taken this issue on priority and fixing it up in near coming weeks.
Kindly be in touch and anticipate our future releases.
-Bhawna.
-
17 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Phillipe,
We agree that acrobat has undergone a considerable change, however we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat. With the new interface we aim to
1. Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
a. For example, all tools that allow content, page & file level edits can be found under one action-based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
a. For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
b. A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file.
#2 - Can you please share the build for the acrobat where crash happened. If possible, please attach dump files to analyse the crash.
-Bhawna.
-
7 votes
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Matthew,
Thanks for sharing the information.
Great to know Acrobat is running well for you. Please let us know in case it happens again for you.
-Bhawna.
-
1 vote
An error occurred while saving the comment AdminBhawna Arora
(Admin, Adobe)
commented
Hi Andrew,
Thanks for writing down to us! I believe you are using Reader, which shows Tools pane on Left side and Naviagtion trail on right side.
To maximise the reading space, you can close the All Tool pane.
Alternatively, you can use Cmd or Ctrl+H to go to reading view of Reader.
-Bhawna.
Hi Lawrence,
Thanks for writing to us. We agree that new acrobat has notable changes.
For the stated problem, you can see the page number in the Right hand trail of Acrobat/Reader. Please refer to the screenshot for quick reference.
Best,
Bhawna.