Settings and activity
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4 votes
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David Rumsey
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An error occurred while saving the comment David Rumsey
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I've also just run across this issue during plug-in development on macOS using the latest Acrobat Pro.
I'm using the Sample code from the "Custom Tool" MultiTab example project, specifically, the CreateIcons() method in PluginInit.cpp.
In the new UI my plugin only displays the default "Lego Block" icon for the tools, but if I switch to the old UI via "View > Disable New Acrobat" then the icons start working again.
I had initially thought it was a permissions issue with macOS, but it looks like it might be something to do with the new UI instead.
Platform: macOS Ventura, 13.5
Acrobat Version: 2023.003.20269Steps to reproduce:
1. Ensure Acrobat is using New UI.
2. Compile and run a Plugin that adds custom tools and icons to the toolbar. For simplicity, you can use the "Custom Tool" MultiTab example from the SDK Samples.
3. Custom icons are not displayed.
4. Instrument the CreateIcons() function to add more detailed logs and it shows no errors or failures, but the icons are not displayed.
5. Switch to the old UI via View > Disable New Acrobat. Restart the app.
6. The custom tools and icons are displayed correctly in the Toolbar. -
8 votesDavid Rumsey
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23 votesDavid Rumsey
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An error occurred while saving the comment David Rumsey
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We use Acrobat Pro as part of our professional remediation service that we offer our clients. This bug should be fixed ASAP since it prevents making minor edits to a PDF that has already been remediated.
When a client comes back with a minor update request a week/month/year later for a previously remediated document, we have to charge them to remediate the entire page instead of making a 10 second update to the document.
To make a simple text change it requires changing the source doc (InDesign, Word, etc.), re-exporting the PDF, deleting the page from the original document, importing the updated page from the new version, and then re-remediating the entire page.
And if there are other pages that link to or reference this page, then those pages typically have to be redone also. This means changing a simple character on the page can incur a lot of unnecessary costs for the clients (and unwanted frustrations on our business). Please fix this.
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2 votesDavid Rumsey
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2 votesDavid Rumsey
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1 voteDavid Rumsey
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I just upgraded to the new Acrobat version and retested my plugin. Unfortunately, I have to give this a "No Fix" – the toolbar icons are still not showing in the latest version (23.006.20360) on macOS Ventura 13.6.
I disabled the new interface to switch back to the legacy UI and the icons are still working there. Switch back to the new UI and I'm back to the Lego Blocks. If I enable all debug logs, I see no errors or any indication that the icons are not loading and being displayed.