Settings and activity
6 results found
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3 votes
stormfly supported this idea ·
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13 votes
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2 votes
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11 votes
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38 votes
Hi,
I have escalated the issue to the Engineering Team and will get back to you once I get an update on this.Thanks
RachitAn error occurred while saving the comment Hey there! After doing some research and testing, I found out something that might be helpful. It seems like there's should be a simple fix for the issue - all you need is access to the code and locate the section where the code decides how the PDF is tagged for content. It looks like the program is failing to figure out what tags need to be placed, which causes the the user to see everything as "span" when on the viewer panel while the tags panel remains correct. It's possible that the programmer overlooked this and left the code to automatically assign the content label as "span" to make sure that the code worked for that part. This is all my guess based off the manual fix I found.
Small observation I noticed with the content tag is that if its not a tag that divides into more tags it appears that the tag and content are labeled the same but if it divides further down then it doesn't do this (ex:Lists, Tables, and more)
To manually fix the issue (keep in mind that it is a lot of work), go to the Tag panel for the document and remove any <span> tags found. However, this is not the main issue causing the span to be displayed on the order panel. Once you have fixed that issue, we can focus on the main problem. For every tag, you will need to right-click, select "Properties," and a popup screen will appear. In this popup, you should see an option for "Content" at the top. Click on it, and in the option below, you will see a "span" in the Container tag. Change the container tag to reflect the tag that it needs to be for the document. After making this change, it should display correctly in your viewer panel. This is a really annoying manual fix, but it is the source of the issue. I hope this manual fix helps until Adobe can fix the code for the application.
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7 votes
Hey there! After doing some research and testing, I found out something that might be helpful. It seems like there's should be a simple fix for the issue - all you need is access to the code and locate the section where the code decides how the PDF is tagged for content. It looks like the program is failing to figure out what tags need to be placed, which causes the the user to see everything as "span" when on the viewer panel while the tags panel remains correct. It's possible that the programmer overlooked this and left the code to automatically assign the content label as "span" to make sure that the code worked for that part. This is all my guess based off the manual fix I found.
Small observation I noticed with the content tag is that if its not a tag that divides into more tags it appears that the tag and content are labeled the same but if it divides further down then it doesn't do this (ex:Lists, Tables, and more)
To manually fix the issue (keep in mind that it is a lot of work), go to the Tag panel for the document and remove any <span> tags found. However, this is not the main issue causing the span to be displayed on the order panel. Once you have fixed that issue, we can focus on the main problem. For every tag, you will need to right-click, select "Properties," and a popup screen will appear. In this popup, you should see an option for "Content" at the top. Click on it, and in the option below, you will see a "span" in the Container tag. Change the container tag to reflect the tag that it needs to be for the document. After making this change, it should display correctly in your viewer panel. This is a really annoying manual fix, but it is the source of the issue. I hope this manual fix helps until Adobe can fix the code for the application.