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33 votes
Thanks for the update Jan. Glad to know that your problem is resolved.
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Anonymous
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I am using Acrobat DC. This was installed on a late 2012 iMac using El Capitan. I have upgraded to a brand new mac with more memory and a faster processor, but am alarmed to see that the memory usage spikes continue - only when Acrobat DC is open. This is definitely a problem with the software and it appears that there has been no helpful resolution since 2016. I have completely uninstalled and reinstalled Acrobat DC, uninstalled and reinstalled Pitstop plug in and even recently reloaded the operating system (which caused other issues). Nothing has resolved the memory usage issue - which pauses other softwares open at the same time, often requiring a force quit. Any suggestions much appreciated.
Anonymous
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28 votesAnonymous
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23 votes
Thanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.
-amboo
Anonymous
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In response to Ric's comment of 11 April - I am still experiencing the same issue with a new mac and the latest Mac OS update. It seems quite clear that the problem is with the software and not the operating system. More memory is available, so the programme uses more memory during memory spikes. If I don't catch it this then forces other open softwares to pause or close.