Angelo DeLuca

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    1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Angelo DeLuca shared this idea  · 
  2. 25 votes
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    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

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    Angelo DeLuca commented  · 

    I am getting this same bug (except it's just the Windows blank piece of paper) and it is very irritating. I always look for it in the task bar and can't find it but then realize it's the piece of paper which is Acrobat DC.

    Angelo DeLuca supported this idea  · 

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