Hello,

I am having difficulty with the Reader not updating my Cloud documents in my device.

I'm presently using the latest Android Version, but the issue started with the version I had previously installed on the device; I am not certain of that version, but it was Version 16 series.

What is happening is any documents added to the cloud from my device are not appearing on the Reader on my LG Risio; however, when I use Adobe reader in my tablet or laptop, the cloud documents appear. The same is true for other functions such as renaming the file; when I rename a cloud file on my LG, the old file name remains, however, on my tablet or laptop, the new file name appears.

Whenever I logout and then log back into Document Cloud, all the correct changes appear. So for some reason, Document Cloud is not updating or refreshing on my LG device.

Any suggestions?