Create Folders and Sub Folders within the Cloud
To create folders & sub folders within the Cloud woukd enable finding a document much easier and you would also be able to group, like documents together into subject areas.
This would give an organisational structure to your storage area and would make the retrieval of a document, a much quicker process.
We apologies for the inconvenience caused to you. Would you please follow the following steps to see if this issue resolved and you are able to create Folder :
Launch Acrobat Reader app -> Click on Settings (human like icon on the top right of Home page) -> sign In.
Once you get Sign in-> now tap to Files->Document Cloud->tap to three dot at top right->Now Select New Folder.
Hope this resolve your query, if you still persist the problem, Kindly explain the issue in detail at firstname.lastname@example.org, so that we may help you better?
Acrobat Android Team