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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
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  5. Observed result

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Acrobat Web

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Feedback for Document Cloud Web

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10 results found

  1. pdf not being open

    PDF are no longer being opened a white screen with the acrobat logo shows up

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Jean Tissot, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  2. Effortless

    I think the process worked

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  3. useless

    cannot convert

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Deepak,


    Thanks for reaching out to us. We are sorry to let you know that currently Acrobat web services are not supported in your region.


    Regards,

    Shweta

  4. Every time I tried to convert a file to pdf, I got a notification telling me to contact Support.

    I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.

    2 votes

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    Resolved  ·  0 comments  ·  Create PDF  ·  Admin →
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  5. convert the third file to pdf

    i converted 2 files but i want to convert the third file it keep saying contact customer care for assistance and now i dont know what to do please help ...

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  6. unable to convert word to pdf

    Not getting to convert word to PDF. msg came up to contact support

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Sindy,

    Thanks for reaching out to us. We are sorry to let you know that acrobat web is currently not supported in your region.

    Regards,
    Shweta

  7. Problem to convert in pdf

    Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
    Thanks
    C

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Celine,

    Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
    In future, if we will increase this limit, we will let you know.

    Regards,
    Shweta

  8. it alway say unable to process request

    Cant' use online

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Khem,

    Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.

    Regards,
    Shweta

  9. I can’t convert to pdf

    I can’t convert. It says I should contact support

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Opajimi.

    Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.

    Regards,
    Shweta

  10. Easy to use

    Very easy to use! Thank you!

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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