22 results found

1. Something is wrong

   I have a single seat pro license. When I try to convert a PDF to a Word document I get a window that says I do not have access and I need to contact my IT Administrator. What? Single seat... there is no administrator. I am it. What do I do to remove this PITA constraint?

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2. C

   HOW CAN CHANGE PDF PLS

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3. Not clear

   Doc. Is not clear all the written things cannot be seen clear.

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4. cannot upload file to convert

   Everytime I select the file to upload it tells me to contact the customer support for help, I'm stuck there. I can't even start a free trial or buy the product. What should I do please?

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5. Can't complete request

   It keeps telling me it can't process the request

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6. taking forever to convert PDF to PPT

   I am converting a PDF file to PPT and it is taking FOREVER!! What is wrong?

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7. SW Failure

   I exported an adobe doc to a Word DOCx. Word cannot open the file. This is not a great help folks.

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8. Subscription does not work even once. Must upgrade to some other service...who knows if that even works. Waste of time and money!

   Awful service...just spent an age trying to get my Export PDF subscription working and was told that my subscription does cover export to JPEG...only to word. Supposedly I need to upgrade to some other service

   Export subscription explicity says:
   Export to Word
   Export to Excel
   Export PowerPoint
   Export to JPEG, TIFF, PNG

   How do I get my subscription to work?

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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Martin,

   
   

   Thanks for reaching out to us. We would recommend to upgrade your subscription to PDF Pack that covers PDF to JPG and PPT conversions and provide other offerings too. 

   
   

   Regards,

   Acrobat web team

9. Shite

   Although i get it for free with another Adobe product I have to say Acrobat PDF Services is a big shite. I need my documents available offline. **** your cloud

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10. Not functioning

    Converting documents from PDF to word is not working today

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Vanessa,

    
    

    Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.

    
    

    Regards,

    Acrobat web team

11. pdf to word converter not working

    PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Arjun,

    
    

    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?

    
    

    Regards,

    Acrobat web team

12. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,

    
    

    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?

    
    

    Regards,

    Shweta

13. Schriften werden nicht konvertiert

    Fehler beseitigen:
    Beim Konvertiere werden Schriften zerstört und unlesbar

    z.B. Helvetica Neue UltraLight

    https://acrobat.adobe.com/link/file/?x_api_client_id=adobe_com&x_api_client_location=compress_pdf&uri=urn%3Aaaid%3Asc%3AUS%3A3f805864-7597-48ae-912e-f663f65a96d4

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Peter,

    
    

    Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate further, could you please provide more info like file or what exactly workflow you are running?

    
    

    Regards,

    Acrobat web team

14. 圧縮中のエラー

    最近、圧縮中のエラーが多すぎます。

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,

    
    

    Thanks for reaching out and apology fir any inconvenience caused. Could you please share the file with us which is causing error while compressing?

    
    

    Regards,

    Acrobat Web team

15. export to word looks bad all of a sudden

    Hi, I used your PDF to DOCX conversion just a few months ago, and it worked very well. I am using it now, and the output looks much worse - not something I can submit for my work. DId you guys change how the conversion works? Because now it provides no value for me.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi John,

    
    

    Thanks for reaching out and apology for the any trouble caused. In order to help investigate the problem, Can you please share the file if possible?

    
    

    Thanks,

    Shweta

16. Non funziona

    Ho appena fatto l'abbonamento per esportare da pdf a word. non funziona. Escono tutti geroglifici?
    Mi sapete aiutare?

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17. Bad Conversion from PDF to Excel with new version

    Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine

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18. Shehab

    https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:2d7ba5e5-8a7e-49e3-9af6-2428efae1469

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19. terrible product

    word. to pdf on my resume was awful. lost most of the formatting. worthless

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20. poor processing

    Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Kyle,

    Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.

    Thanks,
    Shweta