Skip to content
← Acrobat Web

Feedback for Document Cloud Web

Acrobat Web: Export PDF

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Something is wrong

I have a single seat pro license. When I try to convert a PDF to a Word document I get a window that says I do not have access and I need to contact my IT Administrator. What? Single seat... there is no administrator. I am it. What do I do to remove this PITA constraint?

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Kevin Cooksy shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • AdminJennifer Vu (Admin, Adobe) commented  ·   ·  Report

    Hello Kevin,
    Thanks for reaching out and sorry for your inconvenience.
    Could you please provide more details so we can help you trouble shoot whether it's file specific, network or subscription issue:
    1. Does it happen to a specific file only when delete/insert or any files?
    2. Could you try the same using Combine feature https://acrobat.adobe.com/link/acrobat/combine-pdf/?
    3. Please share the test file (if not confidential) for our team to triage

    Thank you,
    Adobe Acrobat Web team