Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Distorted image when converting PDF to Word
When converting my PDF image in Acrobat Online the image is distorted. It only is happening with one image. The other one I converted worked fine. This happens alot with Acrobat Online and its very frustrsting.
1 vote -
Useless excel conversion, PDF is a data dead-end
Convert to Excel does not work well, formatting is WAY off, and inconsistent. It Combines large chunks of a document to a single cell. This is absolutely useless. I wish people would just stop using PDFs to share information since once it has been put into PDF is becomes unusable. Can't copy n paste, can't export.
1 vote -
********
Cant download a pdf
1 vote -
PDFをJPGに
PDF を JPG に
をクリックすると
リクエストを処理できません
カスタマーサポートにお問い合わせください。
となり進まない。1 vote -
1 vote
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1 vote
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convert PDF to JPG doesn't do high-quality images
Your PDF to JPG file converter doesn't give very impressive results sorry!
Note the original is 1500x1200mm and nice clean lines and text but when I ask it to convert to JPG (or PNG or TIFF) with High or Max size, it pops out a piddly little 24KB file of 1024x820 pixels!1 voteHi Jay,
Thanks for using Acrobat web and providing your feedback. We are currently reviewing your issue internally and will get back on this.
Regards,
Shweta -
Non funziona
Ho appena fatto l'abbonamento per esportare da pdf a word. non funziona. Escono tutti geroglifici?
Mi sapete aiutare?1 vote -
poor processing
Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.
1 voteHi Kyle,
Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.
Thanks,
Shweta -
PDF to WORD conversion ignores original Layout 100%
Original PDF Layouts, which are crucial to remain 100% intact in a PDF to Word Doc conversion, are not retained at all. The original PDF Layout of text blocks, and images, are completely ignored, resulting in an utterly unusable, and completely messed up converted Word Layout afterwards. It is incredible that ADOBE as a company, is not capable to do this correctly. And a true testament to the ignorance of their current inhouse Engineers , Coders and Programmers !
1 vote -
Changing words
I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
Also anything with fr. So for example 'from' became !om,
So in the end it make the whole thing really inconvenient.1 voteHI Marie,
Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.
Thanks,
Shweta -
Issues with quality of Word file after conversion
Hi Adobe, lately we are encountering issues with the quality of converted files. Since a while, when we convert from Pdf into Word... we are getting more and more codes instead of some letters in the converted Word file. We thought this was because of the poor quality of Pdf files, but it's in almost every file lately. Any idea why? Has there been a sort of update?
Thanks!1 vote -
Horrible Quality PDF to Image Conversion
Your PDF to image convert lost so much quality when trying it out that I'm not willing to pay for your service.
1 voteHi Timothy,
Thanks for using Acrobat web and sorry for the trouble. In order to help you out with the issue, is it possible for you to share the source PDF with us. It will be helpful for us to debug the problem.
Thanks,
Shweta -
1 vote
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Bad Conversion from PDF to Excel with new version
Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine
1 vote -
Enen2011
Corp.s Cristo amen
2 votes -
Testi corrotti - Alcuni caratteri spariscono
Attenzione, non è affidabile. In documenti pesanti distrugge i testi, spariscono molti caratteri.
1 vote -
Rechnung
senden Sie mir bitte eine Rechnung
1 vote -
Export tp Excel not working, some rows are rotated
I am having problems converting PDF files to Excel. Some rows are rotated
1 vote -
terrible product
this product is working so poorly im extremely upset. when i converted my pdf to word, the formatting is so poor and off. i'm wasting precious business time trying to edit when i could recreate the entire document and save myself frustration and money without using your converter.
1 voteThanks for reaching out to us. Please help us providing the screenshot for resulted file where formatting is poor. Also, it would be great if you can share the source PDF at sverma@adobe.com for further investigating the issue.
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