Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. PDF convert to excel

    Hi
    How come my Convert service (function) does not work yesterday and today?

    1 vote

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  2. Files not saving properly

    My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly

    1 vote

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  3. It not sending files

    My files are not sending

    1 vote

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  4. 1 vote

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    Hi Peter,


    Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate further, could you please provide more info like file or what exactly workflow you are running?


    Regards,

    Acrobat web team

  5. pdf to word converter not working

    PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

    1 vote

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    Hi Arjun,


    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?


    Regards,

    Acrobat web team

  6. 圧縮中のエラー

    最近、圧縮中のエラーが多すぎます。

    1 vote

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    Hi,


    Thanks for reaching out and apology fir any inconvenience caused. Could you please share the file with us which is causing error while compressing?


    Regards,

    Acrobat Web team

  7. export to word looks bad all of a sudden

    Hi, I used your PDF to DOCX conversion just a few months ago, and it worked very well. I am using it now, and the output looks much worse - not something I can submit for my work. DId you guys change how the conversion works? Because now it provides no value for me.

    1 vote

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    Hi John,


    Thanks for reaching out and apology for the any trouble caused. In order to help investigate the problem, Can you please share the file if possible?


    Thanks,

    Shweta

  8. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    1 vote

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    Hi,


    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?


    Regards,

    Shweta

  9. not bueno

    PDF TO HTML

    2 votes

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  10. does not work to convert PDF to Word

    I tried to convert a file from PDF to do doc and it does not work. Waste of money

    1 vote

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  11. отлично

    отлично

    1 vote

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  12. Abode Scan

    Puhelimen Abode Scan ohjelma ei toimi, se vain odottaa lähetystä, miksi?

    1 vote

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  13. Forcing a 'subscription' is false advertising as free

    Don't advertise as a free service and then try and get you to sign up. False sly advertising

    2 votes

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  14. God

    Gof

    2 votes

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  15. 2 votes

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  16. very unhappy with service

    the pdf to ppt converter does move the information in to a powerpoint, however the layout does not stay the same. The information transfers sideways and is not able to be rotated unless going through each slide individually.

    2 votes

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  17. einfaches Speichern einer 100kb PDF wird zur geduldsprobe

    PDF aus dem Firefox speichern von grade mal 100KB eine halbe Minute! Frechheit wie hier mit der Zeit der User umgegangen wird!

    1 vote

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  18. hier ist der Fortschritt ein Rückschritt. Große Klasse!

    in dem Ihr aus dem scheiß Produkt ein brauchbares Produkt macht könnt ihr es verbessern. ich habe öfter mal das ich einfach mal ein Dokument mal drucken möchte. In der heutigen Zeit geht nur noch eine schwachsinnige Seite im Browser auf die keiner braucht, wo man was mit Clouds machen kann, was keine Sau braucht. Die notwendigen Sachen wie schnell mal was drucken werden so zu einer Totur von unnötiger länge! Jetzt kann nich mit die E-Mail die auf dem Laptop dank euch nicht zu drucken ist, mit dem Handy aufmachen, ein Screenshot machen und diesen kann ich dann drucken.…

    1 vote

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  19. Conversion to Word is AWFUL

    I purchased Acrobat PDF Pack specifically to convert any file to MS Word. It doesn't work well enough for me to use. It has all kinds of strange formatting involved in the Word document and is impossible to use.

    2 votes

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  20. lot of mistakes

    There are a lot of grammar and spelling mistakes after changing my file. One word is broken into parts. please correct this issue

    2 votes

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