Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
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Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Won't convert to PDF.
First few documents did not convert. Simple PDF files. Why?
24 votes -
poor coversion from Arabic PDF to any
i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me
6 votes -
poor excel conversion
the current conversion from pdf to excel lumps all the words in one cell, used to be converting the words into individual cells.
6 votes -
Wie soll ich dies verstehen: wann hab ich ein ABO dafür gemacht.
Lieber/Liebe Harald Hermann,
hiermit erinnern wir Sie daran, dass Ihr Adobe ExportPDF-Abonnement innerhalb von 30 Tagen verlängert und Ihre Kreditkarte belastet wird.
Wenn Sie nicht möchten, dass Ihr Abonnement automatisch verlängert wird, ändern Sie Ihre Kontoeinstellungen unter: http://www.adobe.com/go/acommysubscriptions_deDas Adobe ExportPDF-Team
© 2019 Adobe Inc,. All rights reserved. 345 Park Avenue, San Jose, CA 95110 USA
5 votes -
does not convert to word properly
just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!
4 votes -
File conversion failure
Keeps telling me that my cloud is full, but there are no documents in my Document Cloud Files?!!!!!
4 votes -
WONT CONVERT FROM PDF TO ANYTHING!!!!
THE OPTION TP CONVERT PDF INTO POWR POINT OR WORD DOES NOT WORK!!!!!1 THAT SI THE ONY REASON I BOUGHT IT!!!!!!!
4 votes -
I can't use it although I paid 24$ for it
I can't use it although I paid 24$ for it
4 votes -
blank pages
when I convert pdf to doc I get blank pages.
I want to cancel my new membership4 votes -
Exporting pdf to .doc returns garbage
I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.
3 votes -
Won't convert - please reefund
This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
jpokorney@letip.com3 votes -
I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im
I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
I therefore want to be imbursed the amount I transferred, NOK 240,00.Regards,
Rune Smaaland
E-mail: runesmaaland@icloud.com
Phone: +47 917648463 votes -
how the heck do i get any help?
i have purchased pdf pack t convert some presenation in pdf into power point but the system is not working
i am unable to open files, and can not export or convert anything
iy seems impossible to get any help
this is terrible experiece3 votes -
dfsgfgdfgfgd
the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!
3 votes -
bad service
I have paid in full for an entire year. Whenever I try edit or convert PDF to either word or excel format I am always redirected to a new payment option.
Not only is this extremely frustrating but time consuming and is deliberately misleading customers.
I paid for a year and expect the service you offered for that payment not half way through I am block from access and you want to extort more money out of me.
Kindly provide me with the correct link with editing and converting facilities for I have paid for as current system wont allow…
2 votes -
pdf to word
When I convert my pdf to Word, the conversion is horrible, despite the fact that I am converting a book I wrote and it is fine, honestly, this program does not work and I would like to get my money back, because I paid to have this function
2 votes -
Problem when export pdf file
Hello, I've a problem, current I can't export Pdf file on Document cloud of Adobe when I want to convert .png or .jpg to PDF. I tried many times but I received a notification, that's " Unable to process ". Could you help me sort out this problem, please?
2 votes -
I cannot convert a pdf to a Word document, and that's the only reason I upgraded my subscription today. Please fix or cancel my subscription
WHY CAN'T I CONVERT A PDF TO A WORD DOCUMENT? I'VE BEEN A SUBSCRIBER FOR YEARS AND UPGRADED TODAY. THIS IS VERY FRUSTRATING.
2 votes -
Function not available
I signed up and paid for the ability to convert PDFs in to other document formats. I was able to do that when I signed up on Tuesday of this week. And now it is Thursday of the same week and suddenly I can no longer export documents and save them as something other than a PDF. I need you to cancel my subscription if I can't do what I originally bought this ability to do.
2 votes -
Won't convert to excel (individual cells)
Hi, the attached tabke did not convert into different cells.
2 votes
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