10 results found

1. HELP URGENT

   Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file including the emails of the students. It was a big mistake. Lastly, I want to know how to send a file and have control of the file even after time has past so I can delete it. This is from my personal school and the emails of th estudnets came with it, and I did not know.
   Thank you.

   Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file… more

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   1 comment  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyushi (Admin, Adobe) responded

   Hi Judith,

   To delete any file:

   1) Navigate to https://acrobat.adobe.com/link/documents/files/

   2) select the file you want to delete. You will see a board will oepn on right hand side having delete option.

   3) Select delete and a confirmation dialog will open up.

   4) Select delete again and file would be deleted permanently

   
   

   To delete multiple files, first, choose all the files you wish to remove and then click on the delete option located in the right-hand side panel. Please be aware that you cannot delete shared and personal files simultaneously. However, you can delete all shared files at once and likewise for personal files.

   
   

   To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

   To delete shared file, follow above steps.

   
   

   
   

   Thanks,

   Ayushi

2. Too complicated to navigate

   I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

   I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyushi (Admin, Adobe) responded

   Hi Robert Lunder,

   
   

   To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

   
   

   Thanks,

   Ayushi

3. PDF condiviso

   Non riusciamo più a vedere il PDF condiviso:
   _TTStecnico2021-22libroITlowTO DOv.4.pdf

   Ci potete siatemare?
   Grazie

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi M M,

   Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

   It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

   Hope this helps in addressing the reported issue. We look forward to the continued feedback.

   Thanks,

   Harshpreet

4. Share Links Broken

   All share links seem to be broken. The attached screenshot is what comes up when a link is clicked.

   •  

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   Resolved  ·  1 comment  ·  Share files  ·  Delete…  ·  Admin →
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5. HOW TO FIND HOW MANY PEOPLE SEEN FILE

   EARLIER I CAN FIND HOW MANY PEOPLE ARE SEEN FILE EVEN IF I SHARE LINK, NOW DAYS THAT FACILITY IS NOT FOUND, OR I MAY NOT BE ABLE TO FOUND. PLEASE INFORM

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  cfrench responded

   If you select a file or open it to view, click on Activity on the right side to see who has opened or downloaded. Here’s more information about how to do that https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html#track_shared_files

6. Can't forward anymore!

   The new interface doesn't allow me to forward something I have shared like the old interface.

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  cfrench responded

   If you select the file or are viewing it, click on “recipients” on the right side and you’ll see an option to “Add Recipients”. Here’s more information about how to do that https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html#track_shared_files

7. Thanks for putting the bread crumbs back!

   Thanks for putting the bread crumbs back!

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   Resolved  ·  0 comments  ·  Share files  ·  Delete…  ·  Admin →
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8. Backwards mess. Lost many important functions

   YOU CHANGED THE APP SO BAD!!! I can no longer "forward: to another person, the same group of files and wording that I sent to another person previously. This really renders your app useless to me, because now I must rewrite the introduction each time. ????

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   Resolved  ·  1 comment  ·  Share files  ·  Delete…  ·  Admin →
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9. New interface is absolutely terrible

   This new interface is absolutely awful. I have had nothing but trouble and I can't even figure out when something has uploaded with another item. Boy, have you ever taken a gem of a program and made it difficult to use. I'm afraid that I am going to have to find another cloud share program as I am not going to be able to waste any more time.

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  cfrench responded

   We’ve added a Share Files and Send for Review quick start buttons in DC Home to make it easier to upload and send files.

10. Userface is horrid

    I do not like this newer version of Adobe Pdf Send!! The previous version was so much better and easier to use. The Send & Track Button has disappeared, you can no longer put a Company logo on the delivery email to recipient and it seems you have to attach multiple files a longer winded way, rather than just drag and drop files, add a title, email address and then Send. Files also when uploading seem to error so it takes several attempts to actually send. Please sort it out!!!

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    0 comments  ·  Share files  ·  Delete…  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve added a Share Files and Send for Review quick start buttons in DC Home to make it easier to upload and send files.