13 results found
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Does not print!!!!
How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?
2 votesHi Everett Buck,
Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.
Regards,
Acrobat Web Team
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macOS Sonoma Print issues
updated to macOS Sonoma and now I can print from PDF
1 voteHi Cindy Licht,
Thank you for the feedback. In case the issue appears again, please share if you are not able to print any document or facing the issue with a particular document?
Regards,
Acrobat Web Team
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Please add dark mode
I cannot figure out how to put Adobe Acrobat in dark mode. And I greatly prefer working in dark mode.
1 voteHi Renee Mellinger,
Thank you for contacting us. We are glad to inform that dark mode is already available in Acrobat Web. Please find below steps to enable dark mode.
- Go to Profile and open settings
- On the setting pop up, scroll down to see the Appearance setting. Please check attached screenshot
- Select the value to Dark and click on Save.
Regards,
Acrobat Web Team.
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Can't view any documents online
Can't open any of my PDFs that I shared on my account :(
1 voteHi Babet van.der.made,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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Won't load the pdf after clicking it on the 'Recent' Tab
Cant load pdf documents after clicking them in the Recent tab..
Tried multiple browsers, and macs, wont help.2 votesHi Rotem Tal,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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File menu doesn't appear so no option to manipulate files in any way
I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.
1 voteHi Marin Knezevic,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Thanks,
Harshpreet
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Bad, doesn't work
Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.
1 voteHi Philippe Gary,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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So helpful!!
So helpful!!
1 voteThanks for your feedback, Bekah!
Regards,
Harshpreet
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1 vote
Hello Now Balagi,
Thanks for reaching out to us.
Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.
Thanks,
Harshpreet
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Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Cannot change default view settings
I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.
The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer
I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
I have a DC Pro for Teams licence.1 voteHi David,
Thank you for your feedback. We appreciate your taking out the time to make us better.
This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.
Regards,
Harshpreet
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Good
I love it
1 voteThanks Chabalala. We are glad that you like Acrobat Web experience.
Regards,
Shweta -
Downloading (saving & prinitng) probems with Adobe Acrobat DC Cloud.
HI, I am based in Singapore and I purchased Adobe Acrobat DC Cloud on-line yesterday (3 Nov 2018). I have problems downloading (including saving or printing) my PDF files into my computer. Can you help? Please contact me urgently to resolve my Adobe Acrobat problems, thanks.
34 votes
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