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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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41 results found

  1. benefits of using Grandstream VoIP Gateways for business communication

    Grandstream VoIP Gateways are widely recognized as an excellent solution for businesses transitioning from traditional telephony to modern VoIP systems. They provide a range of advantages, including:

    Seamless PSTN Integration
    Grandstream VoIP Gateways enable businesses to bridge their existing Public Switched Telephone Network (PSTN) lines with advanced VoIP systems. This ensures a hassle-free transition without necessitating a complete replacement of current infrastructure.

    Cost Savings
    By facilitating VoIP communication, these gateways help businesses significantly lower costs associated with long-distance and international calls. They provide an economical way to retain analog systems while benefiting from the cost-efficiency of VoIP.

    Versatile Deployment
    Supporting…

    3 votes
    Resolved  ·  2 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Instant converter tool for HCLNotes to EML in 2025 ?

    If you're looking for an instant and efficient solution to convert HCL Notes to EML format in 2025, I recommend using the Softaken NSF to EML Converter. This tool is incredibly easy to use, even for beginners, and quickly converts your numerous HCL Notes NSF mailboxes. It ensures that all your emails, attachments, and folder structures are retained during the conversion process. The software is compatible with all Windows systems and includes a preview feature, so you can check your data before converting. Plus, you can try the tool with the free trial version before purchasing. This makes it a…

    1 vote
    Resolved  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Downloading files does not work

    Make the download button work! When selecting to download my file it will only ;et me do so if it is compressed. I don't want or need the file compressed every time. When selecting the "This PDF" option the option is unselected and nothing happens. This is extremely frustrating!

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  4. filters and deleting

    I would like to be able to delete.
    Sort by, name or title of document.
    any filter would be great.
    Help

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  5. Test Feedback

    Test feedback

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  6. Einstellungen werden nicht synchronisiert

    Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  7. saksham bogar agents identity theft virus

    the saksham bogar agent tried to install identity theft virus during screenshare

    1 vote
    Resolved  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Shortcut keys not working

    For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Richard Liles,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  9. Copy and paste

    There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  10. How do I convert EML files to PDF in bulk?

    Convert EML in bulk to PDF with attachments? Next, I'd like to recommend that you attempt Datavare EML to PDF Converter. Multiple EML files can be converted to PDF format with ease with this tool. Multiple EML-based email clients, including Apple Mail, Windows Live Mail, Eudora, Outlook Express, and many more, can be supported by it. Therefore, users may easily complete the conversion in a few minutes thanks to this. Users can print multiple EML files in PDF format and flawlessly convert EML to PDF format. The utility extracts and saves EML to PDF format with embedded attachments in a…

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Erro te ortografia, assim que fiz login. Aparece uma tela referente à existência da opção de cortar o tamanho da página

    Erro de ortografia na palavra tamanho.

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  12. Koetilauksen peruuttaminen

    Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

    Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

    Seppo Juurikko

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Seppo,


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.


    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.


    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.


    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  13. Unable to process request

    Why i can't do anything with my file?
    what does unable to process request mean, it cause my pc or your site, i need a help

    2 votes
    Resolved  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Poor Convertion

    Convertion of the document was poorly done,unhelpful

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  15. Please don't hang up on your customers.

    I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Delete Account Information

    Please close this account. I thought it was a free, but limited abilities. What a come on!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Lily,


    Thanks for reaching out and apology for any trouble caused. 

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat Web team

  17. PLan wont switch even afte paying

    This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access

    1 vote
    Resolved  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Kündigung

    Wieso kann man ihre Produkte nirgendwo löschen? Die man nicht braucht ? Ich habe versucht anzurufen aber Sie sprechen 🗣 nur englisch
    MarionGatz

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  19. excellente qualité de compression

    good

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Cant convert PDF to docx

    I WILL RATE YOU WITH BAD RATE!!!!

    PLEASE, SOLVE MY PROBLEM ITS URGENT.
    ,, Unable to process request
    Please contact customer support for help. "
    I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.

    Regards,
    Shweta

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