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Acrobat Web

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134 results found

  1. Upset

    ******* Terrible software to use. it has caused me nothing but problems with just the smallest of task. I wish WISH I could go back in-time and stop myself from making the mistake of using this software and save myself the money and all the headaches. I have gotten from using this software. In my opinion get a different software program save yourself before its to late. Customer support won't be able to help more than telling the same thing you are tying.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Spencer, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot and description of what exact issue you're facing in editing the PDF file.

    2) Is it happening for all files or with any specific document only?

    3) The device configuration that you’re using (Platform/Browser)

    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  2. zorg dat converten simpel word

    Kan iemand mij uitleggen waarom ik betaal voor een abonnement, maar wanneer ik zoiets simpel als een pdf bij jullie wil converten naar een word doc, gaat dat automatisch naar een chinees geschrift?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Britt,


    Thanks for reaching out and apology for any inconvenience caused. To further investigate the issue, can you please share the file with us if possible?


    Regards,

    Shweta

  3. Where is the Highlighter?

    The Highlighter function was invaluable to my work on PDF's but it's disappeared, is not included in the list of editing tools at all. Why would you do this? Can we get it back?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Bonnie, 


    Thanks for reaching out to us. Reg the highlight tools, it's available in comments section. At the right side of PDF, there's an option "Comment". It has two sub options viz. Add Text and Add Comment . On clicking either of the options, it will take you to Add Comment page, where highlight is available at top bar to use. 


    Can you please try out and let us know, if you are refering to the same tool? 

    Thanks,

    Harshpreet

  4. Take my money or my data, not both

    Desktop Adobe Acrobat Pro shown in All Tools tab, clicking it installs CC and DC Reader, but NOT Acrobat Pro. When attempting to make any edits to a PDF, everything points back to making edits on the web, which is not what I want to do.
    Adobe, I know you love money...but make your applications possible (and even simple) to use offline, you don't need our data/documents as well as our money.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,


    Thanks for providing feedback. Can you please attach a screenshot for further investigating? On clicking install acrobat Pro should allow user to install Pro desktop rather reader DC.

  5. converting not working

    not working properly

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Prince,

    Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert

    Regards,
    Shweta

  6. I can't get to compress PDFs now!

    Why can't I compress PDFs any more!? Infuriating change there!

    1 vote

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  7. WORK

    This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Wesley,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

    Thanks,
    Shweta

  8. error can't edit

    I bought this only for "edit" function and I have been getting error messages for the past hour so it's frustrating

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Nicolas Bienville,

    Thanks for reaching out. We would require more details in order to isolate the issue at our end. Please share specific steps or workflow you tried while facing the issue. Also, it would help if you can attach a screenshot of the error.

    Regards,
    Harshpreet

  9. Yo

    No cancel no todavia entro

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Ivan Silva,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out?
    What specific workflow you were trying where you faced the issue?

    Thanks,
    Harshpreet

  10. Tool not working

    PDF compress tools is not working as one would expect the fonts not showing correctly after compression.

    1 vote

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.

    Regards,
    Shweta

  11. Issues with compressing files

    Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

  12. Very bad, does not work

    Want to edit a file? - just upload one. uploaded? - just register or sign in. signed in? - just take a free trial. Get uploaded - everything froze and nothing works. Make a fair service that works!

    0 votes

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the issue
    Hoping to hear from you soon.


    Thanks,

    Indu

  13. pdf modifica

    il pdf non si modifica appare una finestra error 3000

    0 votes

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

     1) Is it happening for all files or with any specific document only?

     2) Could you please share the workflow and file on which you faced the issue 

    Thanks, 

    Indu

  14. PDF에서 JPG 전환후 다운을 받았는데 압축파일 안에 텅 비워있습니다.

    PDF에서 JPG 전환후 다운을 받았는데 압축파일 안에 텅 비워있습니다.

    0 votes

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    Need Info  ·  AdminJennifer Vu (Admin, Adobe) responded

    HI, Thank you for reaching out and reporting the issue. Is it possible to provide the sample PDF file to triage? 


    Regards,

    Jennifer - Acrobat Web team

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