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Cannot open document

The Adobe Acrobat file I am trying to open will not open. Shows Opening Document Zero Percent

5 votes

Mary Liz shared this idea · Apr 20, 2022 · Report… · Admin →

An error occurred while saving the comment

AdminShivya Gupta (Admin, Adobe) commented · April 25, 2022 2:52 AM · Report

Hi Mary,

Really sorry for the trouble that you are facing.
Would require few more details to investigate the issue.

Can you please share the PDF url that you are trying to open along with a screenshot of the Document Zero percent loader?

Thanks,
Shivya Gupta
Product Manager, Adobe

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