I hope by now USAA will honor 3 things: MY LOYALTY as a surviving widow whose late husband Edward A Short from AR who died in 2003 of Agent Orange related cancer , chose to keep my home/vehicle/ personal property insurance, with USAA and my checking and savings account with USAA BANK--honor his service NOW BY KEEPING STRAIGHT my reinstated AUTOPAY between your bank and the one you foolishly chose to sell my mortgage too USBANK MORTGAGE, the sale of which has only caused more grief for me since you chose to sell off my mortgage to this poorly servicing bank sometime after Ed's death and my surviving widow status was legally established upon his death, May 26, 2003 of Agent-Orange related cancer due to his active service 9and injury0 in Vietnam, declared by Dept of Veteran's Affairs in 2003 and granting me , his widow, benefits that includes TAX EXEMPT status unless I remarry and until I die..... NOTE THIS INFORMATION in your bank and insurance records for me Marna J Short, residing at 24 Valley Rd., Cabot Arkansas 72023-2022