Documents never delivered to signers for signature
By making it work!
I have submitted two documents, one with 2 counterparties, one with three, carefully ensuring that all email addresses are correct. I get an email each time confirming that the doc has been sent for signature.
None are ever received by the signers.
The signers carefully checked their spam folders. Nothing. Reminders are not delivered, either.
1
vote
Bruce Peters
shared this idea
-
AdminLucia
(Admin, Adobe)
commented
Hi Bruce,
Just following up, have you tried the suggestion provided in the previous comment?Regards,
Adobe Acrobat Sign Team -
AdminPerry
(Admin, Adobe)
commented
Hi Bruce,
It seems there could be a typo in the email address. Some email address has yahoo.co rather than yahoo.com. Please try again.
Thanks,
Perry