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  1. 820 votes

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    Jonas Madsen Rogne commented  · 

    Comments in the latest versions is still really bad and requires way too much clicking or use of multiple different interface elements. This isn't an issue of "learn the new interface". Functionality has been broken/removed, and the new toolbar requires too much clicks and interaction with multiple different pieces of the UI. Our users struggle to add comments, and our step-by-step guide to help them is now twice as long as with the old version.

    Example:
    In the old version:
    1. To delete ("strikethrough") text, select text, press delete on keyboard.
    2. To replace text, select text, type new text.
    3. To insert text, click where you want it, type new text.

    In the new version:
    1. To delete text, select text, press delete.
    2. To replace text, use two clicks (why not just click-drag like normal toolbars?) to select the replace text tool (if you have memorized where it is, if not use additional clicks to look through the tools), then select text and type new text. Option: Select text, right-click and choose replace text, then type new text.
    3. To insert text, use two clicks (why not just click-drag like normal toolbars?) to select the insert text tool (if you have memorized where it is, if not use additional clicks to look through the tools), then click in the text and type new text. It's hard to click perfectly between letters sometimes, and if you click with the insert comment tool you can't click again if it's too close to where you clicked originally, so you get additional clicks as you have to click away first, then back to the (hopefully) correct spot. Option: Place marker in text, right-click and choose insert text, then type new text.

    The new interface insisting that users manually use extra clicks to switch between tools for every single comment is a pain, and the ability to just use the select tool like in the old version has stopped working (and now the workaround to switch to "old acrobat" has stopped working)!. Please fix this! We have users literally adding thousands of comments every month...

    Next, the comment/note tool now adds highlights just like the highlights comment type. What gives? Then what is the purpose of the highlight comment type? Should it be removed? It makes no sense to have two comment types that do the exact same thing.

    In the latest update it has been degraded further, now most comments default to the same color so it is near-impossible to tell them apart. That has already lead to issues for us when we can't (easily) tell the difference between "delete" and "replace". They are now identical except for a tiny tryangle at the end.

    Sure, it's "pretty" and not so "distracting" if everything has the same color. But 0 contrast is also pretty bad when trying to tell things apart... We could instruct users to manually go in and change the comment colors but this should not be nescessary.

    Ps: If you want users to use the half-working PDF comment import function in InDesign we want users to use the correct comment types, right?

    In short, commenting now typically take 1-2 extra clicks per comment (lot of tool switching or context menu use) compared to the older and more efficient versions of Acrobat, and it is much harder to tell the comment types apart.

    ...also sometimes we want to use pages/comments/bookmarks panels at the same time. It would be nice to have bookmarks on the left...

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    Jonas Madsen Rogne commented  · 

    Annotations are now a mess as well. We have to explain to hundreds of our users how to revert to the old interface.

    Before, when e.g. replacing text, you could just select the text and type the new text - and it automatically created the correct annotation type. Now it takes me two clicks to manually choose the comment type for every individual comment.

    We went from 0 to 2 clicks. Not good. It's also harder to find since the entire annotation toolbar was simply removed.

    The new interface is inefficient.

    Jonas Madsen Rogne supported this idea  · 
  2. 1 vote

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  3. 1 vote

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  4. 3 votes

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    Jonas Madsen Rogne supported this idea  · 
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    Jonas Madsen Rogne commented  · 

    Acrobat still becomes insanely slow with that many comments. InDesign somehow even slower if you make the mistake of importing comments (InDesign struggle even with smaller amounts).

  5. 3 votes

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    Jonas Madsen Rogne supported this idea  · 
  6. 7 votes

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    Jonas Madsen Rogne commented  · 

    I don't think they were converted, highlights were always a comment type. If the comment panel wasn't expanded you might not have noticed.

    In the latest update(s?) they have however made comments and highlights THE EXACT SAME COLOR, so it's hard to tell them apart. That's bad.

  7. 2 votes

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    Jonas Madsen Rogne shared this idea  · 
  8. 85 votes

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    An error occurred while saving the comment
    Jonas Madsen Rogne commented  · 

    I want to add something that makes “new Acrobat” unusable to us:

    It is no longer possible to make insert/replace-annotations by selecting text and typing, and the annotation toolbar is gone.

    Now it takes two additional clicks every time you need to pick an annotation type. We deal with people who add hundreds, sometimes thousands, of annotations.

    Please make the old way of adding annotations possible again.

    Jonas Madsen Rogne supported this idea  · 
  9. 2 votes

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  10. 2 votes

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    Jonas Madsen Rogne commented  · 

    You can find it on the floating toolbar that hangs out on top of and obscuring part of your document. There's some icons there.

    Yes, it now takes 2 extra clicks per annotation. It's bad.

    Jonas Madsen Rogne supported this idea  · 
  11. 9 votes

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  12. 2 votes

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    Jonas Madsen Rogne supported this idea  ·