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  1. 11 votes

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    Arpit Agrawal commented  · 

    Hi Aimee,

    Thanks for Reaching out to us. We have Taken your suggestion in and will be considering it once good amount of users are having the same concern,

    Regards,
    -Arpit

  2. 2 votes

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    Arpit Agrawal commented  · 

    HI monika,

    Thanks for reaching out to us. We have taken your suggestion in and will be waiting for more users to have the same concern, We will be considering it post that.

    Regards,
    -Arpit

  3. 686 votes

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    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of the Feature Request to Change the Display Size of the Acrobat without changing the Scaling/Resolution of the machine. This can be Done from “View” → “Display Size”. For now this is avaialble for windows only.

    More Info Here : https://helpx.adobe.com/acrobat/using/whats-new.html and go to “Change Acrobat Display Size”

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

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    Arpit Agrawal commented  · 

    Hello,

    Thanks for reaching out to us. We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (2019.021.20047) is Live now & With this Oct Release we have Added some Customization features for the top bar in Acrobat. Please find below Details for the same :

    1. Quick Tools Cluster Is Draggable now
    If you want to have the Quick tools on the Top Bar in left Position It can be achieved by Dragging them on top bar to left side. Doing this quick tools will not be hidden on Re-Sizing the window.

    2. Customization of Tools in HUD
    Now users can customize the tools present in HUD as per there preferences. Right Click on Top bar and Unselect the Tool which you would like to remove from the HUD. Similarly you can check the Tool you want to add in HUD,

    Please refer https://helpx.adobe.com/acrobat/using/whats-new.html#Otherenhancements for more details

    Please Feel free to reach out in case of any queries.

  4. 3 votes

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    Arpit Agrawal commented  · 

    HI,

    Thanks for Reaching out to us, Could you please try checking the "restore last setting. I think that must resolve your issue

  5. 17 votes

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    Arpit Agrawal commented  · 

    HI Amy,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

  6. 22 votes

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    Arpit Agrawal commented  · 

    HI Brian,

    We apologize for the inconvenience caused at your end. I would like to have the dump for the crash you are observing, Please copy all the text from the window which popups as soon as the crash happens and kindly send it over to me for triage. Also I hope you are using the latest updated Acrobat DC and if not please update and try after that. Please share the link to the file uploaded once done.

    REgards,
    -Arpit

  7. 2 votes

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    Arpit Agrawal commented  · 

    HI Steve,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

  8. 1 vote

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    Arpit Agrawal commented  · 

    Ciao,

    Grazie per averci contattato. Abbiamo notato la tua preoccupazione e lavoreremo su di essa nelle prossime uscite una volta che avremo più utenti con la stessa richiesta.

    Saluti,
    -Arpit

  9. 3 votes

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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us. Can you Please update to the latest Acrobat DC and see if you are still experiencing the same issue.

    Regards,
    -Arpit

  10. 8 votes

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    Arpit Agrawal commented  · 

    HI Miran,

    Thanks for reaching out to us. I verified the same at my end and no issue observed, Could you please provide me the PDF file which is causing this issue to you. you can send me the file at arpitagr@adobe.com

  11. 2 votes

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    Arpit Agrawal commented  · 

    HI Serge,

    Thanks for reaching out to us. Can you Please provide the Acrobat Version you are using currently. Also I would suggest you to please upgrade to the latest Acrobat Version and then try if issue still exist. Also can you please share the exact steps which are causing this issue to you.

  12. 3 votes

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    Arpit Agrawal commented  · 

    Hi Kenji,

    Thanks for reaching out to us. We have noted your request and will be working on it in Upcoming Releases once we have more users with the same request.

  13. 1 vote

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    Arpit Agrawal commented  · 

    HI steven,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

  14. 2 votes

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    Arpit Agrawal commented  · 

    HI Louis,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

  15. 1 vote

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    Arpit Agrawal commented  · 

    HI ,

    Thanks for reaching out to us. I verified and there seems to be no problem with the down keys. Could you please try Re-installing the Acrobat and then try it out. Also it will be good if you can upgrade to the latest version of acrobat.

    Regards,
    -Arpit

  16. 4 votes

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    Arpit Agrawal commented  · 

    HI Herb,

    Thanks for Reaching out to us. You can do "ctrl+o" and then select the file which you want to open.

    Regards,
    -Arpit

  17. 1 vote

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    Arpit Agrawal commented  · 

    HI Hossein,

    Thanks for reaching out to us. You can dock this in above toolbar by clicking the last icon in the floating bar. Once done it will be sustained for future launches. I hope this addresses your concern.

    Regards,
    -Arpit

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    Arpit Agrawal commented  · 

    HI Hossein,

    Could you please describe in detail what you are trying to refer. maybe a screenshot will be good. thanks.

  18. 38 votes

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    Arpit Agrawal commented  · 

    HI Philip,

    Thanks for reaching out to us. You can dock this in above toolbar by clicking the last icon in the floating bar. Once done it will be sustained for future launches. I hope this addresses your concern.

    Regards,
    -Arpit

  19. 6 votes

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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us. We have noted your concern and will be working on it in future releases once we have more users with the same request

  20. 1 vote

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    Arpit Agrawal commented  · 

    Hi Francois,

    thanks for Reaching out to us. We apologize for the inconvenience caused at your end. Can you please specify the exact steps which are causing this issue.
    Also can you please update the Acrobat version you are using currently.

    Regards,
    -Arpit