Arpit Agrawal

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  1. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Eddie,

    Thanks for Reaching out to us. We have taken in Consideration this issue and our engineering team is working on the same. You can expect the solution in coming release from our side. Will keep you posted on the same

  2. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us, Sorry for the Inconvenience caused at your end.Can you please update Acrobat 2015 to the latest version and try again, If the Issue Still persist after that can you please share some sample files on which you are facing the issue. Please let me know in case of any issues .

    Regards,
    -Arpit

  3. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Julie,

    Thanks for reaching out to us, Sorry for the Inconvenience caused at your end.Can you please update Acrobat to the latest version and try again, If the Issue Still persist after that can you please share some sample files on which you are facing the issue. Please let me know in case of any issues .

    Regards,
    -Arpit

  4. 2 votes
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi ,

    Thanks for Reaching out to us. Sorry for the inconvenience caused at your end. Could you please be more specific as to which icons are causing the issue and also could you please list the steps performed which is causing the issue. Also please mention the version number you are currently using.

    Regards,
    -Arpit

  5. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI DSG,

    Thanks for reaching out to us, Sorry for the inconvenience caused at your end,You can access the scrolling options in Acrobat DC by Right Clicking on the top bar and then going to "Show Page Display Options". There are multiple options as per your need. You can select any of them as per your requirement. Once you click on any of the option it will be added to the top bar for quick access from next time onwards you open any pdf file. Please find attach the pic showing the options for scrolling.

    I hope this resolves the issue at your end. Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  6. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Steven,

    Thanks for reaching out to us, Sorry for the Inconvenience caused at your end. you can access the Zoom level option in window view by Clicking on the magnifying glass icon in tool bar. once you click on it it shows the percentage and allows you to edit the same. please find attach the image for the same, I hope this resolves the issue. Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  7. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Edwin,

    Thanks for Reaching out to us. Sorry for the inconvenience caused at your end. I believe you are referring to the Floating HUD, you can put back that HUD to the topbar by clicking on the last button showing on the HUD. it will be fixed to topbar then and will not be coming on page view anymore. Please refer to the pic attached showing the button to be clicked to fix the HUD in topbar.

    I hope this resolves the issue at your end, Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  8. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI George,

    Thanks for reaching out to us, Sorry for the Inconvenience caused at your end. you can access the Zoom level option by Clicking on the magnifying glass icon in tool bar. once you click on it it shows the percentage and allows you to edit the same. please find attach the image for the same, I hope this resolves the issue. Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  9. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi George,

    Thanks for reaching out to us. Sorry for the inconvenience caused at your end,can you please more specific with the issue you are facing in Acrobat, so that we can help you better triage the issue.

    Regards,
    -Arpit

  10. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us. We have taken your suggestion in and will we considering it once we have good amount of users the same concern.

    Regards,
    -Arpit

  11. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Mike,

    Thanks for Reaching out to us. With the New latest Version Acrobat you can now Customize the topbar and HUD items as per your preference. Right Click on top bar and Select the tools you want to have on the toolbar and that will be added in the topbar.

    Also Quick Tools Section can be dragged now to left or right positions on top bar.

    I hope this resolves your concern . Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  12. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi V4,

    Thanks for Reaching out to us, For Reducing the Size of the Page Thumbnail you can Right Click on the Page thumbnail and Click on "Reduce Page Thumbnails". This will be Reducing the page Thumbnail size.

    If you are willing to further reduce the size of thumbnail , for that we are waiting for more users to have the same concern and then we will be taking the request further,

    Regards,
    -Arpit

  13. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Eddie,

    Thanks for Reaching out to us. Sorry for the Inconvenience caused at your end. Can you please follow below steps and see if this resolves the issue for you :

    1. For Reduce File you can always access that functionality from File menu option after opening the file.
    2. For Marquee Zoom Tool: Right Click on Top Bar >> Goto "Show Select & Zoom Tools" >> Click on "Marquee Zoom". Marquee Zoom Tools is now added on top bar for you. you can access it right from top bar every time you open file again.

    I hope this resolves the issue at your end. Please feel free to reach out in case of any issues.

    Regards,
    -Arpit

  14. 6 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Aimee,

    Thanks for Reaching out to us. We have Taken your suggestion in and will be considering it once good amount of users are having the same concern,

    Regards,
    -Arpit

  15. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI monika,

    Thanks for reaching out to us. We have taken your suggestion in and will be waiting for more users to have the same concern, We will be considering it post that.

    Regards,
    -Arpit

  16. 521 votes
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    Arpit Agrawal commented  · 

    Hello,

    Thanks for reaching out to us. We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (2019.021.20047) is Live now & With this Oct Release we have Added some Customization features for the top bar in Acrobat. Please find below Details for the same :

    1. Quick Tools Cluster Is Draggable now
    If you want to have the Quick tools on the Top Bar in left Position It can be achieved by Dragging them on top bar to left side. Doing this quick tools will not be hidden on Re-Sizing the window.

    2. Customization of Tools in HUD
    Now users can customize the tools present in HUD as per there preferences. Right Click on Top bar and Unselect the Tool which you would like to remove from the HUD. Similarly you can check the Tool you want to add in HUD,

    Please refer https://helpx.adobe.com/acrobat/using/whats-new.html#Otherenhancements for more details

    Please Feel free to reach out in case of any queries.

  17. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI,

    Thanks for Reaching out to us, Could you please try checking the "restore last setting. I think that must resolve your issue

  18. 8 votes
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    5 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Amy,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

  19. 21 votes
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    Arpit Agrawal commented  · 

    HI Brian,

    We apologize for the inconvenience caused at your end. I would like to have the dump for the crash you are observing, Please copy all the text from the window which popups as soon as the crash happens and kindly send it over to me for triage. Also I hope you are using the latest updated Acrobat DC and if not please update and try after that. Please share the link to the file uploaded once done.

    REgards,
    -Arpit

  20. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Steve,

    Thanks for reaching out to us. We have noted your concern and will be working on it in Upcoming Releases once we have more users with the same request.

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