AdminBill (Mobile Software Engineer, Adobe)

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  1. 2 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    You can move a file with different folders either by dragging it, or selecting the "•••" menu on the right side of the file and tapping "Move". If you want to copy it, tap "Duplicate" first, then move the copy.

  2. 2 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    You can manage your email address using the following steps:

    1. Go to https://account.adobe.com/profile
    2. Sign in, if prompted
    3. Scroll down to "Account information and access"

    There you can change your primary email address or add a secondary address.

  3. 1 vote
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    1 comment  ·  Acrobat Reader for iOS » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Could you provide from more context, or steps for reproducing the issue?

  4. 1 vote
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Thank you for your feedback, I will forward this to the team for consideration.

  5. 3 votes
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    1 comment  ·  Acrobat Reader for iOS » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Could you provide more details about your request? I think you are asking about sharing to the "Line" app, but its not clear what you mean.

  6. 1 vote
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    3 comments  ·  Acrobat for Windows and Mac  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Acrobat for iOS and macOS both use Command+ and Command- for zooming. I suspect you are talking about Windows. I suggest re-posting your question in the Acrobat for Windows forum.

  7. 2 votes
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    1 comment  ·  Acrobat Reader for iOS » Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Thank you for your good suggestion. I will pass it along to the team.

  8. 2 votes
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    1 comment  ·  Acrobat Reader for iOS » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    For Acrobat iOS, your files can typically be stored in two places, locally on the device, or in one of our support clouds (Adobe Document Cloud, and Dropbox).

    If your files where stored locally on the device (Filed under "On This iPad" when you select locations), they will not automatically be available on your new device. You would need to restore those files from backup of your previous iPad.

    If your files where stored in the Document Cloud, then you should see those if you sign back in with your Adobe ID.

    Please let me know if the above information helps answer your question

  9. 2 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    It appears that this is currently not possible in Acrobat for iOS. We will consider this for a future upgrade. Thanks for your suggestion!

    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    For clarification, are you suggesting that text like "mail:name@domain.com" in PDFs automatically become active links? If not, please give me more information, otherwise thank you for the suggestion.

  10. 3 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Thank you for your suggestion. I will pass this along to our Accessibility Engineers

  11. 2 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Would you be able to attach a screen shot or provide step by step instructions from the point of launching the app so that we can understand more context?

    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    If you are talking about having a document open and the toolbars go away, if you tap *once* anywhere on the document, the toolbars should show up again.

  12. 3 votes
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    1 comment  ·  Acrobat Reader for iOS » Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Thank you for your suggestion.

  13. 2 votes
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    1 comment  ·  Acrobat Reader for iOS » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Thank you for your feedback. This has been passed along to our engineers for evaluation.

  14. 43 votes
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    Gathering Feedback  ·  5 comments  ·  Acrobat Reader for iOS  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Acrobat can view PDF files as well as some other types of common image formats and office documents. Do you know what kind of file you are trying to view? Most file types are identified by the 3 characters after the period in the file name. For example: book.pdf is a PDF file.

  15. 2 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Acrobat Reader is free! Perhaps you are talking about other apps, or subscriptions.

  16. 3 votes
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    1 comment  ·  Acrobat Reader for iOS » Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    If you have the "PDF Pack" or "Acrobat Pro" subscription, you can select the pencil button in the lower right corner and tap on "Organize Pages". Organize Pages will let you see thumbnails for all the pages.

    If you are talking about some other kind of feature, please explain more.

  17. 4 votes
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    5 comments  ·  Acrobat Reader for iOS » Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Normally, this would mean that the sender encrypted the PDF with a password. Please contact the sender to see if they have the password for you. If this is not the case, then I would suggest trying to help the document from your computer to see what happens there.

  18. 4 votes
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    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    I believe the Document Language for Export PDF is only used to OCR (Recognize Text) within images in your PDF. If your PDF has Arabic text in it that is not an image, it should export correctly. I will attempt to verify this information and will make a follow up post if I have additional information.

  19. 6 votes
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    9 comments  ·  Acrobat Reader for iOS » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBill (Mobile Software Engineer, Adobe) commented  · 

    Hi, I'm very sorry that you are experience this issue. Can you let me know if the files are on your iPad or in the Document Cloud?

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