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Feature Request/Bug

Acrobat Reader for iOS: Bugs

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Where did my files go!?

Replaced my iPad re-downloaded the app, signed in and none of my template docs or any docs are in my files...????

3 votes

Ron shared this idea · Jun 19, 2019 · Report… · Admin →

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AdminBill (Admin, Adobe) commented · June 20, 2019 5:04 AM · Report

For Acrobat iOS, your files can typically be stored in two places, locally on the device, or in one of our support clouds (Adobe Document Cloud, and Dropbox).

If your files where stored locally on the device (Filed under "On This iPad" when you select locations), they will not automatically be available on your new device. You would need to restore those files from backup of your previous iPad.

If your files where stored in the Document Cloud, then you should see those if you sign back in with your Adobe ID.

Please let me know if the above information helps answer your question

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