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  1. 107 votes

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    Tamela Barbee supported this idea  · 
  2. 149 votes

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    Need Info  ·  Jeffrey Xiong responded

    Hi,

    We’re really sorry for any inconveniences this has caused.

    If you can answer any of these specific questions, that would be really helpful:

    - How long had you been commenting for before you lost data?
    - Did you click the ‘done’ button in the top left?
    - Did you only use a single tool (highlight), or did you alternate?
    - How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
    - Did you share the file?
    - Did the app crash?

    If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935

    Thank you,
    Jeffrey

    Tamela Barbee supported this idea  · 
  3. 111 votes

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    Tamela Barbee supported this idea  · 
  4. 31 votes

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    Resolved  ·  Pat Wibbeler responded

    Please let us know if you are still having this problem. We have not been able to reproduce and have not heard back on request for more information.

    Tamela Barbee supported this idea  · 
  5. 91 votes

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    Tamela Barbee supported this idea  · 
  6. 250 votes

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    Tamela Barbee supported this idea  · 
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