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Acrobat Web

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108 results found

  1. This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Hi Wesley,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

    Thanks,
    Shweta

  2. I bought this only for "edit" function and I have been getting error messages for the past hour so it's frustrating

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    Hello Nicolas Bienville,

    Thanks for reaching out. We would require more details in order to isolate the issue at our end. Please share specific steps or workflow you tried while facing the issue. Also, it would help if you can attach a screenshot of the error.

    Regards,
    Harshpreet

  3. 1 vote

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    Hi Ivan Silva,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out?
    What specific workflow you were trying where you faced the issue?

    Thanks,
    Harshpreet

  4. PDF compress tools is not working as one would expect the fonts not showing correctly after compression.

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    Thanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.

    Regards,
    Shweta

  5. Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

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    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

  6. Want to edit a file? - just upload one. uploaded? - just register or sign in. signed in? - just take a free trial. Get uploaded - everything froze and nothing works. Make a fair service that works!

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    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the issue
    Hoping to hear from you soon.


    Thanks,

    Indu

  7. il pdf non si modifica appare una finestra error 3000

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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

     1) Is it happening for all files or with any specific document only?

     2) Could you please share the workflow and file on which you faced the issue 

    Thanks, 

    Indu

  8. PDF에서 JPG 전환후 다운을 받았는데 압축파일 안에 텅 비워있습니다.

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    HI, Thank you for reaching out and reporting the issue. Is it possible to provide the sample PDF file to triage? 


    Regards,

    Jennifer - Acrobat Web team

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