17 results found

1. unable to convert pdf to word

   I get an error message to contact customer service when I try to convert PDF to word

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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Dennis,

   Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.

   Regards,
   Shweta

2. NOT loving the updates to Adobe

   I'm not sure what was done to adobe - but it does not let me add text boxes (or a signature) anymore and only wants me to edit the document. Whatever was done is definitely NOT an upgrade and adobe is no longer user-friendly.

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   Resolved  ·  AdminRavi Kumar (Admin, Adobe) responded

   Hi Melrav Werbel,

   
   

   Thank you for your feedback.

   We appreciate your taking the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

   
   

   Thanks,

   Acrobat Web Edit Team

3. spacing and font edit window is gone in acrobat pro!

   my window for font choices and spacing has disappeared! how do i edit fonts and spacing now?

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4. Text editing not working well

   When I am editing this PDF the sidebar where is shows font format, size, bold, etc does not come up. Could not figure out where to find it.

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5. Es stürzt ständig ab

   Es stürzt ständig ab

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   Resolved  ·  AdminIndu . (Admin, Adobe) responded

   Hi Stefanie Riechers-Märländer,

   Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

   Thanks,

   Indu

6. good

   Gute Software !

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7. Hours of lost work

   My documents didn't autosaved when need and it now i'm backed up hours of work. If anything maybe put on a settings on your open spaced tab to allow us to manually save or automatically save the work after minutes of no interaction.

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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Boreth,

   Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address the similar issue. Please try out the experience and let us know if it resolves your concern.

   Regards,

   Harshpreet

8. rubbish service.

   USELESS - doesn't work then asks you to pay for pro. JOKE OF A COMPANY.

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9. All good

   All good

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10. All good

    All good

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11. The conversion was fast and efficient. I love it.

    Fantastic converter: fast and efficient

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12. Does not let me edit anything.

    Your page doesn't work. It doesn't let me edit ANYTHING. It has been days now. 0/10 experience.

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Lourdes,

    
    

    Thanks for reaching out to us. Acrobat web is currently not supported for your region. 

    
    

    
    

13. Edit text download keeps freezing

    There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Traci Goodwin, 

    
    

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    
    

    Regards,

    Harshpreet

14. Too many fonts

    I know that in some of your apps there is the capability to prioritize the most frequently used fonts. This would be very helpful in Acrobat as well. I am not a heavy user and only occasionally modify PDF files. But when I do, it would be nice to either not look at dozens of fonts, some in languages I don't speak, by being able to hide them, or at least be able to have the fonts I use most listed first.

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Michael, 

    
    

    Thanks for your request. We have made a note of the same and shall try to incorporate it soon.

    
    

    Thanks,

    Harshpreet

15. I think it's a small bug?

    Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.

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16. Alterar cor de parte do documento ocultado

    Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.

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17. Unable to process your request. Please contact customer support

    Der,sir
    Unable to process your request. Please contact customer support.
    thanks

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Imran,

    
    

    Thanks for using Acrobat web. We are currently not supporting Acrobat web in your region. 

    
    

    Regards,

    Acrobat web team