48 results found
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****** off and wasted my time
Document just started tweaking and deleted several of my comments I had written. I won't be using this to edit my PDFs any longer. Completely wasted my time.
1 vote -
Excessive notifications
There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.
1 vote -
Adobe App Edit PDF is Slow
The app moves really slow when trying to edit a PDF. It occassionally freezes as well.
1 voteHello Anae Goodwin,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.
Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.
Regards,
Amit Gupta
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algunas cosas a mejorar a la hora de subrayar y guardar eso en la nube
buenas quería decirles que el guardado en la nube de los subrayados de un pdf aveces tardan demasiado en suvbirce o aveces se traba para subrayar o para selecionar una pálabra a subrayar, estaría bueno si pueden acelerar el proceso de subída
1 voteDear Juan Cruz Quiroga,
Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is currently investigating this issue as a top priority. Could you kindly specify whether this problem is occurring with a shared file or a personal file? Your insights will greatly assist us in expeditiously resolving the issue.
Rest assured, we will provide updates on the thread once the issue has been successfully addressed.
Best regards,
Amit Gupta
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Error while editing shared file
There is a problem with the editing of the shared files. When you try to post a comment it doesn't go through.
1 voteHi Elizabet,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? Did the tab remain inactive for an extended period while the document was open? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing.
Regards,
Amit.
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ACORDO
DESBLOQUEAR
1 voteHi Cid Alves,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Utterly User Unfriendly
I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…
1 voteDear Marilynn Loveless,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.
On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.
Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.
I have included a video with this message to assist you in understanding the workflow better.
Please don't hesitate to reach out if you have any further questions.
Regards,
Amit.
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Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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COMMENTS DELETED
YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"
1 voteHi Pablo G,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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work gone
my changes are gone because the stupid app saved and HOW CAN U DELETE EVERYTHING I HAVE BEEN WORKING ON FOR 6 HOURS WHEN U SAVE
1 voteHi Oğuz Vatansever,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Were you using a shared file or a personal file? Did the tab remain inactive for an extended period while you were adding comments? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Onedrive Saving error
I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!1 voteHi 김동현 / 전문연구요원 / 지능정보융합학과,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Why the new layout?
Why would you change the entire functionality of adding comments to a PDF when that was what separated this software from others? The new tool layout is so clunky and non-user friendly. Please revert it back to how it was.
1 voteHi Wil Ferrero,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Changes aren't saved from app to desktop
I have Adobe Acrobat on my phone. Whenever I highlight or do any comments on documents that are on the cloud, from the app hey won't register on the desktop version.
1 voteHi Valentina Fajardo,
Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced while using Acrobat Web. To assist us in promptly addressing the issue you encountered, could you kindly clarify whether you are working with a shared file or a personal file? Your input will greatly assist us in expediting the resolution process.
Regards
Amit
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feed back on website app
This product makes it so hard to do simple tasks! It does not accept all PDF file formats. I am not sure why I subscribe to this application not much value here.
1 voteHi Clyde Dardar,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share which pdf file format you are using? It will help us in resolving the issue quickly.
Regards
Amit
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NO
Not interested in signing up with Acrobat just so I can print ONE DOCUMENT! But even then, I COULD NOT PRINT THE DOCUMENT! I SEE URGING TO UPGRADE! I DINT EVEN WANT TO BE HERE! FINALLY, IT DIES NOT ALLOW ME TO DELETE MYSELF! I’m on my cell phone doing this so less is best!
1 voteHi Michael Lobreau,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding printing the document, it will help us in resolving the issue quickly.
Regards,
Amit Gupta
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The document was ruined as all the text boxes moved and deleted most words
My document got completely ruined after i saved it. none of the text is in the right place and most of it is deleted
1 voteHi Matthew Elliott,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards Amit
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Comments Disappeared
I added comments and they all disappeared! Now I have to start over.
2 votesHi Kylie,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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dark mode doesn't work
Your dark mode leaves the document white- you are missing the point of dark mode. It reduces eye fatigue by reducing white backgrounds, including documents. Also, I cannot put my name/initial on my comments. It auto selected "A" which is not relevent to anything. This is dumb. Gdocs is more user friendly, and has smarter auto options, which isn't saying much.
1 voteHi Stephanie Brehe,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Currently, Acrobat Web does not support dark mode in the document area. Thank you for providing us with your valuable feedback. We will discuss this suggestion internally to determine how we can incorporate it into our future plans.
Regarding the issue with names/initials in the comments, could you please share the steps you followed? This will allow us to better assist you in resolving the problem. A screenshot of the issue you are facing would be greatly appreciated.
Best regards,
Amit
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Frustrated about flashing lines on all pdf and highlight disfunction
I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.
Please contact me to help me solve this problem. rgould842@gmail.com
1 voteHi Rebecca Gould,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.
Regards,
Amit Gupta
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Guardado Automatico
Al editar un archivo, presenta errores con el guardado automatico,cuando se esta editando los cambios. la herramienta no puede guardar sobre el documento y pide guardarse como una copia o descartarse por cada cambio
1 voteHi Israel Calva Ochoa,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards Amit
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