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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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188 results found

  1. Erro Document Cloud

    O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    3 votes
    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  2. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    3 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

  3. Adobe Sign not loading

    I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  4. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    9 votes
    4 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  5. the iOS app doesn’t work

    adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  6. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    3 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  7. Can not verify document to sign

    Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
    Se recebi o documento, o email está correto?!!!
    Se fiz login, o email está correto??!!
    Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  8. Passport validation fa il

    My passport validation didnt work

    2 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  9. Adobe Sign Templates-Frequently disappear

    My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.

    Thanks.

    2 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  10. disatisfied

    I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  11. useless

    I just want to fukcing save the file after signing it you dumb *****!!!!!!

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  12. PLS SEE MY COMMENT

    so difficult to sign in improve a bit please

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  13. Templates Are Gone and so is "Create a Reusable Form Field Layer"

    I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  14. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  15. Your website is unfriendly and hard to manage uploaded documents.

    My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  16. sign page not working at all

    When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    2 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  17. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote
    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  18. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

    3 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  19. Corrupt format on expory

    When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    2 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Eula,

    Thank you for your feedback. Can you share a little bit more information about the issue you’re running in to? What file are you trying to convert?

    Thanks,
    Robert

  20. No function in adobe sign

    Adobe Sign is not working! Online wizard is not able to make a simple PDF to a singable PDF and send it out. Looks good, works not.

    2 votes
    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
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