134 results found

1. Freezing (Windows Adobe & Online)

   Issues saving & freezing with free Adobe Acrobat on Windows 11; so, now I'm trying the online version of Adobe, but the editing page is also freezing and crashing.

   Note, multiple workarounds (6+) were attempted with Windows Adobe, to no avail.

   Last update was September 12—new bug introduced with that update?

   Thanks.~

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2. Crop tool not working.

   The crop function for PDFs just shows "loading" and does not ever load so you can actually crop your PDF. I have tried different WiFi networks, etc, to troubleshoot.

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   Need Info  ·  AdminIndu . (Admin, Adobe) responded

   Hi Jennifer Contreras,

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow or file on which you faced the issue.

   2) Is it happening for all files or with any specific document only?

   Hoping to hear from you soon.

   Thanks,

   Indu

3. Prepare forms

   this product is not intuitive at all. desk top version is easier and quicker. very unhappy and would not recommend.

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4. badly thought through changes to Adobe Acrobat

   the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes. Very poor.

   the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.… more

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5. Contextual Tip Removal

   How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!

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6. Cloud membership is a scam

   Your web/cloud membership is such a scam. I cannot access "Tools" to reduce font size in filling out a PDF??? I also did not at any point realize I was signing up for an annual membership. Total scam.

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7. Nicht erkannter editierbarer Text

   Sobald ein Wort den Buchstaben "â" beinhaltet, wird dieses nicht als editierbarer Text erkannt.

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8. Text not copying and pasting

   You coul make the text boxes actually copy and paste, this is supposed to be a premium, industry leading service. PDF is your bread and butter, and editing text is a nightmare

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   Need Info  ·  AdminIndu . (Admin, Adobe) responded

   Hi Thomas Tickner,

   
   

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow and file on which you faced the issue.

   2) Is it happening for all files or with any specific document only?

   Hoping to hear from you soon.

   
   

   Thanks,

   Indu

9. Pro version not even worth a Canadian penny

   This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that, becuase the desktop version isn't. I curse you all for wasting my valuable time. Rest assured I will warn everyone about your product.

   This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that,… more

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   Need Info  ·  AdminIndu . (Admin, Adobe) responded

   Hi james fisher,

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow or file on which you faced the issue.

   2) Is it happening for all files or with any specific document only?

   Hoping to hear from you soon.

   Thanks,

   Indu

10. Very Bad, Total bad, Useless

    Total bad, Useless

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Umar Faruq Sajid,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

11. PDF resize not working, not accessible

    The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so many in this country when asked to do something that requires extra effort. Or else - just give up.

    The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so… more

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi David Langer,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

12. Won't load to allow editing

    This application is terrible! It worked great for an hour. Now it won't load my pdfs let alone allow me to edit them. I keep getting a message that the process can't be completed, try back later.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Tara Bartholomay,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

13. unable to edit resume on pdf

    unable to edit my resume. Says error 6000

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14. Cropping

    I am trying to crop PDFs and the pages would not load after cropping. Please fix this issue.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Janet Vas,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    
    

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

15. why am I paying for this?

    previous versions were more user friendly.
    difficult and time consuming to edit PDF.

    examples.
    Having to restart edit page over and over when attempting to change font size or color.

    highlight won't always work.

    or Doesn't allow me to edit PDF at all.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi A K gaetz,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    
    

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

16. .Edit a pdf on the web instead of the app

    'Hi Adobe,
    I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Amy Flower,

    
    

    Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:

    1. Log on to https://acrobat.adobe.com
    2. Open any PDF that you want to edit.
    3. Click Edit on the topbar

    You can perform text and image editing operation in web itself. Please try it out and share your feedback.

    
    

    Thanks,

    Indu

17. Fill a need rather than this useless thing

    This entire thing is useless. What is the actual point of this? I thought I would be able to edit the pdf and cannot. I should be able to edit text and images without needing to use other websites.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Shenique Porteous,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    
    1) Share the screenshot and description of what exact issue you're facing in editing the PDF file.
    2) The device configuration that you're using (Platform/Browser)
    3) Subscription (Go to Profile > Account > Subscription Status)
    
    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

18. Unable to Edit PDF

    Unable to edit PDFs as the "Preparing Document" notice will not finish

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Ekaterina Kingston,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue
    Hoping to hear from you soon.

    Thanks,

    Indu

19. CUANDO TERMINO DE ESCRIBIR Y COLOCO PUBLICAR GENERA DOS ESPACIOS ENTRE PÁRRAFOS POR QUE? ESE ERROR ES DE HACE AÑOS QUE ESTÁ PASANDO?

    CUANDO TERMINO DE ESCRIBIR Y COLOCO PUBLICAR GENERA DOS ESPACIOS ENTRE PÁRRAFOS POR QUE?
    ESE ERROR ES DE HACE AÑOS QUE ESTÁ PASANDO?

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Daniel Montoya,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    
    

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Are you using Desktop application or Web application?

    
    

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

20. your upgraded product is absolutely TERRIBLE! It does not work and is impossible to work with.

    the updated version of adobe is absolutely terrible! it is impossible to work with, edit and do all of the things I was able to do before the upgrade. i will have to find another product as this is awful!

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Eileen Cohan,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    
    1) Could you please share the workflow and file on which you faced the issue

    2) Is it happening for all files or with any specific document only?

    
    Hoping to hear from you soon.

    
    

    Thanks,

    Indu