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Feature Request/Bug

Acrobat Reader for iOS: Bugs

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Cannot Open Files in Acrobat on iPad

This afternoon, I updated my iPad to the latest software (iPadOS 27.0.1), and now I cannot open files in the Adobe Acrobat app. When I attempt to open a file (for example, from the Files app), Acrobat briefly flashes and then closes without displaying the file.

This issue did not occur this morning, which was before I installed the software update. The same issue is affecting all iPads at our agency and is disrupting the workflow of 17 staff members.

Please advise on the cause of this issue and how it can be resolved as soon as possible.

6 votes

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Ethan Peplau shared this idea  ·   ·  Report…  ·  Admin →
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  • Melissa Caron commented  ·   ·  Report

    This issue is causing lag time and impacts my productivity. A quick resolution would be greatly appreciated!

  • Kimberly Perrotta commented  ·   ·  Report

    This issue is significantly impacting my workflow and productivity. I am hopeful for a resolution as soon as possible.

  • Ethan Peplau commented  ·   ·  Report

    It was reported to me that this issue occurs even if the latest iPad software wasn't installed.