Hello,
I originally signed up to Adobe with my email account and use the document cloud to store and organise documents on my iPad. That works perfectly. However, more recently, I downloaded the Adobe app on my phone so that I could review documents remotely but despite using the same Adobe ID to login, the document cloud on my phone is empty whilst simultaneously containing all my documents as it always has done on my iPad.
Please could someone help me to resolve this? as it makes the phone app almost useless for my purposes at present. I cannot understand how the same account can have none of and all of my documents at the same time!
Many thanks

I use the Acrobat app both on my four iPads and an iPhone7 to frequently update and revise my existing pdf files with newer versions of themselves. On my older iPad 2 and iPad Mini, as well as my iPad fourth-generation, this is a very easy process. I email the PDF to myself and then choose to open it in Adobe. Then, I move it to the folder its earlier version appeared in and it automatically replaces the prior version. That easy process doesn’t exist on the Adobe App designed for my iPad mini 4.

On my iPad mini 4, unfortunately, to prevent having duplicates, I have to first delete the original version of the PDF. To do that, I have to move from Adobe’s top folder down through my extensive Adobe folder system I created to find the prior version, then delete it, then go back out to the top menu to find the new version of that pdf I updated and then move it all the way back to the folder where the prior version was found. Please change it back to the way it was on my other iPads and my iPhone 7 with respect to this one aspect. This is maddening.

A second and unrelated problem is with the organization of the Adobe folders and subfolders on my iPad 4th Generation. That one has its own unique Adobe app problem. Specifically, the organization of the sub folders on that model is not alpha numeric but, instead, appears almost completely random. This makes it much harder to find a desired sub folder. Can you please fix the app for that particular iPad model?

While changing the color of the highlight of the selected text, the text gets to the centre of the screen.
e.g. I have highlighted something with a yellow color, but I need to change the color now. I tap on the highlighted text, options pop up, I change the color. As soon as I tap on different color, ‘the text’ which is elsewhere on the screen gets to the centre of the screen. Its really annoying, why can’t the the text remain where it is on the screen. Why it needs to get to the centr of the screen. This does not happen on the android app, why in the iOS app...? It needs to be fixed. You don’t want the page slide up and down to get the text to the centre of the screen, It really disturbs while studying.

For files in Dropbox, there is an icon with a cloud and an arrow pointing downwards, which allows me to download a offline copy that I can open later. This feature is similar to that of the iOS built-in “Files” app. However, for certain large pdf files, the Acrobat app sometimes re-displays the cloud icon next to the file’s name after certain period of time, requiring users to download it again (but being large is exactly why I need an offline copy!). The built-in “Files” app never does that; it seems to be keeping downloaded files for much longer time, in fact it never deleted one on my end.
Because of this, I am currently using “Files” app for keeping offline copies and “share” it to Acrobat app every time. I hope Acrobat retains offline copies for longer time as “Files” app does so that I can solely rely on Acrobat app!