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How can we improve Adobe Acrobat for SharePoint/OneDrive?

Adobe Acrobat for SharePoint/OneDrive

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Documents won't load in browser

We have users that get messages like the one below constantly. This product seems to be filled with bugs.

ss1.png 80 KB

7 votes

Anonymous shared this idea · Mar 17, 2020 · Report… · Admin →

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Brandon James commented · July 30, 2020 8:13 AM · Report

I'm getting the same error at my client. Anyone who tried to open a PDF in SharePoint/Office 365 gets sent to Adobe Document Cloud, but gets that error and the file never opens.

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Suren P commented · May 7, 2020 8:25 AM · Report

Sorry to hear that users are facing issues, would be really great if you can share more details like when exactly you are getting these error messages and are they specific to some files, so that we can investigate further.

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