Bug: Ctrl-H (Read Mode), Ctrl-0 (Zoom to Page), ..., Esc (exit full screen mode) FREEZE
The sequence of UI actions below causes a repeatable freeze for me.
(Acrobat Reader DC Continuous Release 2020.006.20042
Windows 10 Home version 1909 build 18363.815)
- Open a pdf
- Ctrl-H (Read Mode) [use full height of screen]
- Ctrl-0 (Zoom to page) [that's a zero, not a letter]
- (optional): read document
- Esc (leave full-screen mode)
Expect: exits full screen view, restore document in pane with bookmark sidebar
Actual: exits full screen view, but freezes. Window still occupies full screen. Content areas are BLACK. Menubar and tabs reappear, but tabs are unresponsive. Right sidebar border appears, but not left sidebar.
Workaround: after freeze, In titlebar, click "]" restore down icon (between "_" minimize and "x" close)
I confirm the problem is not occurring for me on version 2021.007.20099.
shreya bhattacharya commented
With the latest release of Acrobat on 23rd Sep, 2021, this issue has been addressed.
If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates.
Let us know if the issue you were facing earlier is resolved or not.