Skip to content
← Acrobat Reader for Windows and Mac

How can we improve Adobe Reader?

Acrobat Reader for Windows and Mac: User Interface

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Bug: Ctrl-H (Read Mode), Ctrl-0 (Zoom to Page), ..., Esc (exit full screen mode) FREEZE

The sequence of UI actions below causes a repeatable freeze for me.

(Acrobat Reader DC Continuous Release 2020.006.20042
Windows 10 Home version 1909 build 18363.815)

  1. Open a pdf
  2. Ctrl-H (Read Mode) [use full height of screen]
  3. Ctrl-0 (Zoom to page) [that's a zero, not a letter]
  4. (optional): read document
  5. Esc (leave full-screen mode)

Expect: exits full screen view, restore document in pane with bookmark sidebar

Actual: exits full screen view, but freezes. Window still occupies full screen. Content areas are BLACK. Menubar and tabs reappear, but tabs are unresponsive. Right sidebar border appears, but not left sidebar.

Workaround: after freeze, In titlebar, click "[]]" restore down icon (between "_" minimize and "x" close)

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

S shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • S commented  ·   ·  Report

    I confirm the problem is not occurring for me on version 2021.007.20099.

  • shreya bhattacharya commented  ·   ·  Report

    Hello,

    With the latest release of Acrobat on 23rd Sep, 2021, this issue has been addressed.

    If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates.
    Let us know if the issue you were facing earlier is resolved or not.

    Regards,
    Shrebhat@adobe.com