Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Cannot Receive Emails in Zoho Account

    If you've been having trouble receiving emails in Zoho Mail, you're not alone. There are common causes for this problem and workarounds you can try to fix the problem yourself. Follow these tips to get your emails flowing again! Read on for some common fixes and tips. These methods will help you to solve Zoho email sync issues fast. However, if you're still experiencing issues, you may need the help of a technical support specialist.

    For more info - https://emailspedia.com/zoho-mail-not-receiving-emails/

    3 votes

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  2. Bug in Adobe Acrobat Reader DC

    Hi, I have a PDF document that have digital signature. After updated to the latest version, on the signature says this document has been altered or corrupted. But when I see previous version that not certified, this signature is normal. It never happened on the previous version of Adobe.

    2 votes

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  3. review and sign

    Every time I send a document to sign. It always ask the client to review and sign. But that langue is extremely aggressive and literal losses me clients all the time. Because no one wants to push a button that says sign before even reading what's in the document.

    Can you just change it to review.

    Getting people to read a document is hard enough, I don't need a program giving them a built in excuse not to open it

    1 vote

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  4. RdrCEF process to be stopped when Reader is closed

    https://helpx.adobe.com/acrobat/kb/acrocef-rdrcef-errors.html provides admins a method to close RdrCEF process when Reader has problems working with digital signatures. Users are unable to stop this process and with this in mind, can Reader be developed so that it terminates this process periodically, as it tends to start up when Reader is launched. Please note that this process is either in background processes or as a child process of Adobe Acrobat Reader DC, which on Windows 10 makes it a little tricky to locate immediately. If user is unable to unload this process, then it prevents users being able to digitally sign PDF…

    1 vote

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  5. Reader DC bug: It says my certified signature is invalid, because document was modified, even if I save the edited document before siging.

    Reader DC bug: It says my certified signature is invalid, because document was modified, even if I save the edited document before signing. This problem was not happening on previous versions. It should only be considered modified, if I edit the document after signing.

    1 vote

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  6. Using bookmarks invalidates signatures

    I use Adobe Acrobat DC 64 Bit to sign documents digitally. When I open a previously signed document, and use the document's bookmarks before signing the document myself, all previous signatures are shown to be invalid after signing and saving the PDF. Looks like using bookmarks is handled as document modification, although it is just normal usage.

    1 vote

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  7. Quickbooks error code h202

    Quickbooks error code H202 appears due to a terminating server connection, which is a multi-user mode error. The H202 error indicates that the company file is stored on an external device that the user's computer cannot access. It shows that the server requires assistance to connect. A user also cannot access or open files on other computers.
    Sometimes, this error occurs, mainly due to connectivity issues. Quickbooks cannot establish a connection with the original file destination and is unable to open the file. Multiple file uses aren't possible in this case due to security reasons.
    https://quickbooksfiledoctor.co/quickbooks-error-h202/

    1 vote

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  8. Problema firma Acrobat reader de archivo creado en Adobe LiveCycle

    Buenos días!

    He creado un archivo con Adobe LiveCycle, en el que campos deben rellenarse después de la firma. Todo funciona correctamente con Adobe Pro, pero no con Adobe Reader.
    Contacté vía chat con el servicio de asistencia pero me dijeron que era un problema de incompatibilidad de ambos programas por que esa acción se creaba en forma XFA, que no soportaba Adobe Reader.
    Considero importante que se pudieran firmar ese tipo de documentos con Adobe Reader o DC, que es el que utiliza la mayoría de los usuarios, ya que sí que funciona perfectamente con otros lectores de pdf…

    1 vote

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  9. Digital Signatures

    i need to have 2 different type of signature ie one drawn using personal name and one drawn using company name. Presently this is not allowed as one can only have one drawn signature per account.

    there should be a feature to allow for multiple signatures in one account as different document requires different signature.

    Am not sure why we are allowed to create namy digital signatures when one can only have one drawn signature at any one time.

    please add this feature.

    1 vote

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  10. Support for sinature images with transparent background

    Currently when you add an image of your signature already prepared with a transparent background, Reader will discard the transparency and crop the signature. The result looks good on white backgrounds only and even there only when not overlapping any lines.
    Please add support for using sinatures with transparency untouched.

    1 vote

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  11. about sha algorithms

    hello, as you know, SHA-224 consists of six functions, 256, 384, 512, 512/224, 512/256, 256 and 512. But it encrypts with adobe acrobat sha 256. In my country, only 256 algorithm is not used. However, only 256 encryptions are made in Adobe. In my country, there are 384 sha encryption generators among the e-signature certificates produced by e-signature companies. I have the sha256 certificate, I can use it, but I cannot use the sha384 certificate. Having a method that supports or selects all sha values ​​in your software will provide a great opportunity for both the development of your software…

    1 vote

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  12. Bug: When Signing a Document the Password field does not accept the @ sign

    This is new in Version 2021.007.20091 of Adobe Reader DC on windows 10 Pro 2004 previous to this Update it worked fine. This error occurs on all of our Installations we tested.

    1 vote

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  13. Bug. Problème aléatoire lors de la signature avec certificat

    Lors de la signature d'un document avec un certificat, la fenêtre de sélection du certificat à utiliser n'apparait pas. On reste avec un affichage opacifié, Acrobat ne répond plus et on est obliger de forcer son arrêt. Ce problème est apparu il y a quelques jours, sans doute après la dernière mise à jour d'Acrobat, est aléatoire et semble se produire surtout avec Windows 7.

    1 vote

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  14. PROBLEMAS PARA CAMBIAR DE FIRMA CON LA ÚLTIMA ACTUALIZACION

    Con la última actualización del 17/9/21 21.007.20091 no permite en el apartado rellenar y firmar, cambiar la firma que deseamos insertar en el documento. Sistema operativo W7 Profesional

    1 vote

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  15. Add "Fill & Sign" in "Collaborate on PDF" in Microsoft Teams

    Please add "Fill & Sign" in "Collaborate on PDF" in Microsoft Teams.

    1 vote

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  16. Cannot disable 'Fill & Sign' autocomplete.

    I've already went online to unchecked the 'Auto-suggestions' option and cleared suggestions history.

    Went back to using the Windows offline version. I am not signed in. suggestions still pop-up. Please look into this.

    Also, for the love of all's good, please make this setting more accessible. Either make this setting available directly within the app itself or accessible directly online.

    I cannot fathom why would they make the user jump through hoops for simple, commonly used functions. It's almost as if the offline and online functions were designed and developed completely separately and then later clunked together.

    Recently kind of…

    1 vote

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  17. BUG: Fill & Sign types barcode instead of text (wrong font)

    When I use Fill & Sign tool all letter are typing as barcode. I have no option to change font.
    BUT! when I type "space" - barcode font is changed to normal text. After deleting space I have barcode again.
    Reader DC - Czech (21.005.20048)

    1 vote

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  18. EXTREMELY ANNOYING

    I am trying to sign in to another adobe account on my desktop. The way the software application has been built MAKES THAT EXTREMELY ANNOYING AND DIFFICULT TO NAVIGATE

    Because for whatever reason, who ever developed the sign-in flow DIDN'T REALIZE THAT PERHAPS SOMEONE WOULD WANT TO LOG IN TO ANOTHER ACCOUNT SO LETS GIVE THE USERS THE OPTION TO DO JUST THAT!

    Instead, what the application does, is it forces the user to continually log into the same **** account and no matter how many times you try to get to log in page, it AUTOMATICALLY SIGNS YOU IN

    2 votes

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  19. BUG: EUTL corrupted by default

    If addressbook.acrodata is generated by updating Adobe Approved Trust List (AATL), EUTL will be corrupted. The default behavior of Adobe Reader when opening a signed document for the first time is to prompt for update of AATL. This causes EUTL to stop working and can only be solved by deleting addressbook.acrodata and update EUTL and AATL in the correct order.

    Steps to reproduce the issue:
    1. Install Adobe Acrobat Reader DC
    2. Open a document signed with an EUTL certificate.
    3. Accept the prompt for Trust Certificates Update.

    Environment:
    Freshly installed clean VM with Windows 10 20H2(19042.985)
    Adobe Acrobat Reader…

    3 votes

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  20. Make signature "intended usage" more intuitive

    I recently ran into a situation, quite similar to those described here ( https://community.adobe.com/t5/acrobat-reader/digital-signature/td-p/9192902?page=1 ).

    I was trying to sing a document using Acrobat Reader DC 2020.012.20048, but somehow Acrobat was not giving me an option to use the certificate I was going to use. Everything looks fine, no errors, but it still just suggests me to create a new digital ID.

    Similar to this ( https://community.adobe.com/t5/acrobat-reader/digital-signature/m-p/9192908#M28305 ), I see a green checkmark for "sign documents or data" (see 1st attached screenshot),

    but it still doesn't work. This is quite misleading and non user-friendly. Everything should work OK, if there…

    1 vote

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