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Adobe Reader 21.001.20145, 32BitMAPIBroker.exe crash when exiting (OL 2013, Server 2012 R2)

We are using Adobe Reader 21.001.20145 (32 bit) Optional update, Mar 10, 2021 and Office 2013 Version 15.0.5275.1000 (32 bit) on Windows Server 2012 R2 with all updates installed (March 2021)

The error occurs after sending an email (successfully) using Adobe Acrobat Reader DC 21.001.20145. If you then close Acrobat Reader, the program crashes with the error 32BitMAPIBroker.exe (see screenshot attached).

The problem does not occur with an older version, fe. 2020.006.20034 of Acrobat Reader .

The same problem existed before, here is the reference to it

https://community.adobe.com/t5/acrobat-reader/sending-mapi-mail-via-send-button-still-works-but-when-closing-the-reader-it-will-crash/td-p/11370238

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Frank Ki shared this idea  ·   ·  Report…  ·  Admin →
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  • Shaun Rockett commented  ·   ·  Report

    Running into this now also on 21.001.20155 on Server 2012 R2 RDS/Citrix

  • Frank Ki commented  ·   ·  Report

    No idea if the bug report here has any sense at all, if nobody cares anyway.

    The bug also exists in the recently released Adobe Reader version 21.1.20149.37945 (dated 04/16/2021).