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Printing issue in Edge extension.

Having an issue with printing a PDF file when using the Edge extension. Screen capture attached. I have tried using both a Ricoh and a HP printer. I do not have this issue in Chrome. If I select desktop which reopens the file in Acrobat, I can print the file OK but it is extra steps. Chrome makes the job easier.

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Randal Runde shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminGaurav Chhabra (Admin, Adobe) commented  ·   ·  Report

    Hi Randal,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.

    Frequency of the Issue: Do you encounter the printing issue consistently with all PDFs? If not, could you share a specific PDF file for which you are experiencing this problem?

    Edge Browser Settings: Could you please provide a screenshot of the browser pdf settings? You can access this page by navigating to edge://settings/content/pdfDocuments?search=pdf.
    If the "Always download PDF files" toggle is currently enabled, we recommend turning it off and attempting to print the respective file again.

    If you have any additional details or observations related to the problem, feel free to include them. Thank you for your understanding, and we look forward to your response.

    Thanks,
    Gaurav(Lead QE, Adobe)