JF
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98 votesUnder review · 14 comments · Acrobat for Windows and Mac » Scanning and OCR · Flag idea as inappropriate… · Admin →
JF supported this idea ·
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4 votes
Thanks for reporting. Our team is looking into it.
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178 votesUnder review · 66 comments · Acrobat for Windows and Mac » Fill & Sign · Flag idea as inappropriate… · Admin →
JF supported this idea ·
It's been a while and a few versions later it looks like it's been fixed. I have tried with the original pdf I had trouble with and it's working fine with Acrobat DC and Acrobat Reader DC both version 2019.012.20040, different machines with either Acrobat DC or Reader DC installed, not both)
Ron: I have tried your link as well and I was able to open the document properly with both version, Acrobat and Acrobat Reader. Do you have the 2 versions installed on the same machine (Acrobat and Acrobat Reader)? If so, try opening the file on a machine where only Acrobat Reader is installed and see if it makes a difference.